HospiceScout

RELIANCE HOSPICE SERVICES, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
601 S BRAND BLVD SUITE 311
SAN FERNANDO, CA 91340
Ownership Type
For-Profit
Medicare Certified Since
June 1, 2015

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for RELIANCE HOSPICE SERVICES, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians0

4

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what RELIANCE HOSPICE SERVICES, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
General inpatient care (for pain or symptoms that cannot be managed elsewhere)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how RELIANCE HOSPICE SERVICES, INC compares to hospices nationwide.

8.1 minutes

of nurse care per routine home care day, on average

That is the 10th percentile among hospices nationally. The national median is about 12 minutes.

11

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.1 min

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends14.3%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life78.3%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits94%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care2.1%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months64.6%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care2.1%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.1%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$22,885 · 74th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 100% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer50%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Reliance Hospice Services, Inc in San Fernando

Reliance Hospice Services, Inc is a freestanding hospice provider based in San Fernando, California. They have served the area since June 2015. The team holds accreditation from the Joint Commission. This group works to provide end-of-life care for families in the region. They are a for-profit organization. Their focus remains on meeting the needs of those they serve. It is a local option for people seeking hospice support in the 91340 area.

About Reliance Hospice Services, Inc

This provider operates as a for-profit hospice. They earned Medicare certification in 2015. The team maintains accreditation through the Joint Commission. This means they pass regular, independent reviews of their safety and care quality. The Joint Commission is a national group that sets high standards for healthcare organizations. Choosing an accredited provider is one way to ensure the hospice meets clear benchmarks for performance. Their current staff includes a registered nurse and a licensed practical nurse to support patient needs. You should know that they report to federal agencies to keep their certification active. They do not have physicians directly on staff. This is a common setup for many local hospice agencies. Always ask how they coordinate with your primary doctor. That is a smart way to keep your care team connected.

Quality Performance

This provider holds strong quality-of-care marks and a high overall rating from federal oversight agencies. Their commitment to meeting rigorous standards is backed by their Joint Commission accreditation.

What Is Hospice Care Like in San Fernando?

Hospice care in this part of California focuses on comfort rather than a cure. It brings medical and emotional support directly to your home. Reliance Hospice Services, Inc provides care through a small, focused team. They currently employ four staff members in total. This includes one registered nurse and one licensed practical nurse. These professionals work to manage symptoms and improve daily comfort. They also help families understand what to expect as a loved one nears the end of life. The goal is to keep the patient in a familiar setting. Most families find that having a nurse visit regularly makes a difference. It provides peace of mind for everyone involved. You can talk to them about how their specific team manages daily check-ins. They should explain how they handle emergencies after business hours. Clear communication is the key here.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big decision. You need answers that make you feel secure. Start by asking how quickly a nurse can get to your home if an urgent problem happens at night. Ask how they communicate with your regular family doctor. It is also good to ask how they support family caregivers who are tired or overwhelmed. Do they offer volunteers or spiritual support? You should also ask about their experience with your specific health needs. A good provider will answer these questions with patience and honesty. Take your time to get the information you need. You are the advocate for your loved one. Their comfort depends on your choices today.

Preserve Your Family Stories

Recording memories can be a source of comfort for your family during this season of life.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.