HospiceScout

PREFERRED CARE HOSPICE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
11565 LAUREL CANYON BLVD, SUITE 202
SAN FERNANDO, CA 91340
Ownership Type
For-Profit
Medicare Certified Since
May 24, 2016

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PREFERRED CARE HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1

7

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PREFERRED CARE HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PREFERRED CARE HOSPICE, INC compares to hospices nationwide.

2

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Preferred Care Hospice, Inc

Preferred Care Hospice, Inc provides end of life care services to residents in San Fernando, California. The agency has been certified by Medicare since May 2016. They function as a freestanding hospice provider. This agency holds accreditation from the Joint Commission. This means they meet specific industry standards for safety and patient care. Choosing a hospice is a serious decision for your family. Understanding who they are helps you make a clear choice.

About Preferred Care Hospice, Inc

This agency operates as a for-profit organization. They have maintained Medicare certification for several years now. The Joint Commission accreditation is a voluntary step that shows they invite outside experts to check their work. These experts look at how the agency manages medicine, safety, and staff training. It is a way to show they value high standards. You should know that for-profit status is common in the hospice world. Most families find that looking at the specific services offered matters more than the tax status. The team includes one registered nurse, one licensed practical nurse, and one physician. This small team size allows for focused care. They work to keep patients comfortable in their own homes. That is the goal of hospice.

Quality Note

CMS has not yet released quality ratings for this provider. However, the agency holds accreditation from the Joint Commission. This indicates they meet external standards for their medical care and safety protocols.

What Is Hospice Care Like in San Fernando?

Hospice care in San Fernando focuses on comfort rather than a cure. It brings medical support directly to the place where a patient lives. This often includes help with pain management and emotional support for the whole family. The team at this agency is made up of seven employees total. This includes one registered nurse, one licensed practical nurse, and one physician. These staff members work together to meet the needs of each patient. They help families manage the daily challenges of a serious illness. Hospice is about making every day count. It allows patients to spend their time in a familiar environment. Local services like this help keep families together during difficult times. You can talk to the staff about their specific daily routine.

What to Ask When Choosing a Hospice Provider

You should feel comfortable with the team you choose. Start by asking how quickly a nurse can get to your home in an emergency. Ask how the team handles pain management after normal business hours. You might also ask how they support family members with grief. It is good to ask how often the nurse visits each week. You deserve clear answers. If the staff seems rushed or avoids your questions, keep looking. A good hospice provider will welcome your curiosity. They should explain their plan in simple terms. You have the right to understand exactly how they will help your loved one. Take your time to find the right fit for your family.

Preserve Your Family Stories

Capture the life stories and memories of your loved ones to keep them safe for future generations.

Start Your Story

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.