HospiceScout

VICTORIA ONE HOSPICE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
510 EAST FOOTHILL BLVD, SUITE 106
SAN DIMAS, CA 91773
Ownership Type
For-Profit
Medicare Certified Since
July 1, 2014

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for VICTORIA ONE HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers1

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what VICTORIA ONE HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how VICTORIA ONE HOSPICE, INC compares to hospices nationwide.

7

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Victoria One Hospice in San Dimas

Victoria One Hospice, Inc. is a hospice provider serving families in San Dimas, California. They offer end of life care services to patients in Los Angeles County. The agency has been certified by Medicare since July 2014. They also hold accreditation from the Joint Commission, which shows they meet high standards for safety and quality care. This provider operates as a for-profit hospice agency. They aim to support patients and their families during difficult times. Choosing the right care for a loved one is a big decision. You can look at their services to see if they meet your specific needs. They focus on providing care that respects patient comfort and dignity. Having an accredited provider can give families extra peace of mind. It means an outside group reviewed their work. That is a rare level of commitment for some local agencies.

About Victoria One Hospice, Inc.

This agency functions as a for-profit provider based in San Dimas. They have maintained Medicare certification for over a decade. Their team includes two registered nurses and two licensed practical nurses. One physician and one volunteer also work with the staff. That is a small, focused team. The Joint Commission accreditation is a key detail here. This organization sets strict rules for how care is delivered. They check that the agency follows best practices for patient safety. Accredited agencies must prove they meet these high goals on a regular basis. Most agencies do not seek this extra step. It shows that the leadership at Victoria One Hospice wants to meet high marks. Families should know that this accreditation is voluntary but helpful. It acts as a stamp of approval from an outside group. You should ask them how this accreditation changes your daily care plan.

Quality Ratings

Official quality ratings for this provider are not yet available from the Centers for Medicare and Medicaid Services. Please check back later for updates on their performance scores.

What Is Hospice Care Like in San Dimas?

Hospice care in San Dimas focuses on comfort rather than curing an illness. The goal is to manage pain and help the patient live well. Care is usually provided in the home or a facility. A team of experts works together to create a plan that fits the patient. At Victoria One Hospice, the staff includes two registered nurses and two practical nurses. They work with one physician to manage medical needs. One volunteer is also part of their team to provide extra support. This group visits the patient to check on their status. They also offer help to family members who are acting as caregivers. Having a local team means they can reach homes in the area quickly. They follow rules set by Medicare to ensure care stays consistent. It is about making sure the patient feels safe and cared for every day.

What to Ask When Choosing a Hospice Provider

You should talk to a few providers before you make a final choice. Start by asking about their staff availability. You need to know if a nurse is on call at night. Ask how they handle pain management for their patients. It is also wise to ask about their volunteer services. You might want to know how they help families deal with grief after a loss. Ask if they have experience with the specific condition your loved one has. Check if they are accredited by groups like the Joint Commission. Ask about their communication style with family members. You want to know who to call if you have a question at 3:00 AM. A good provider will answer these questions with patience. They should be clear about what services they offer. Take notes during your calls to keep the information organized.

Preserve Your Family Stories

Your family history is a gift to future generations. Use our tools to record memories and preserve your loved one's unique life story during this time.

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.