HospiceScout

CENTRAL COAST VNA & HOSPICE, INC

Non-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
45 PLAZA CIRCLE
SALINAS, CA 93901
Ownership Type
Non-Profit
Medicare Certified Since
February 12, 1998

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CENTRAL COAST VNA & HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)20
Licensed Practical Nurses (LPN)9
Physicians3
Volunteers14

51

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CENTRAL COAST VNA & HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Both provided directly and arranged with other facilities

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CENTRAL COAST VNA & HOSPICE, INC compares to hospices nationwide.

16.9 minutes

of nurse care per routine home care day, on average

That is the 87th percentile among hospices nationally. The national median is about 12 minutes.

96

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day16.9 min

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.8%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life91.1%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits60%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.3%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months37.2%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care3.7%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.8%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,978 · 61st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 47.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.8%
  • Pain assessment99.5%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.7%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids98.5%
  • Visits in the last days of life47.3%
  • All care steps completed99.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer24%
  • Dementia26%
  • Heart and circulatory disease24%
  • Lung and respiratory disease8%
  • Stroke7%
  • Other conditions14%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Central Coast VNA and Hospice

Central Coast VNA and Hospice serves the Salinas, California area from their office on Plaza Circle. They provide hospice care to people in Monterey County. This group holds accreditation from the Joint Commission. That is a clear sign they meet high standards for safety and care. They have helped local families since 1998. That is over twenty-five years of service in the community. They focus on comfort for every patient they see. You can reach their team at (831) 758-4200 to learn more about what they offer. Choosing a hospice provider is a serious step for any family. This provider offers a long history of certified care for those who need it most.

About Central Coast VNA and Hospice

This provider operates as a non-profit organization. Non-profit status often means the group puts any extra money back into patient care. They are a freestanding hospice. That means they focus only on hospice services rather than running a hospital or nursing home. They earned Medicare certification in 1998. The Joint Commission grants accreditation to groups that pass strict reviews. They look at how a team handles medicine, safety, and patient rights. These reviews happen regularly to keep standards high. It is a big win for patients to have this oversight. Families should know that this team includes 20 registered nurses and 9 licensed practical nurses. They also have 3 physicians and 14 volunteers on their roster. This mix of staff helps ensure that someone is always ready to help. Having volunteers adds a personal touch to the care provided at home.

Quality Performance

This provider holds strong marks for their quality of care. Their score for patient satisfaction is average, but their clinical quality measures are at the top tier. Their Joint Commission accreditation further confirms their commitment to safe, high-quality practices.

What Is Hospice Care Like in Salinas?

Hospice care in Salinas focuses on comfort and peace for the patient. You get a team that comes to you. They visit where you live to provide medical help and emotional support. The team includes doctors, nurses, and volunteers. They work together to manage pain and symptoms. The goal is to keep the patient comfortable in their own home. Registered nurses handle the medical tasks. Volunteers often sit with patients to offer companionship. It is a team effort. They make sure the patient and the family feel supported during a difficult time. You do not have to handle the medical side of things alone. The team handles the heavy lifting so you can focus on spending time with your loved one. That is the true value of hospice care in our community.

What to Ask When Choosing a Hospice Provider

Asking the right questions helps you feel ready to make a choice. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You should also ask how the team manages pain and other symptoms. Ask about the role of the volunteers and what tasks they can perform for the family. It is also good to ask how they keep the family informed about changes in the patient's condition. Do not be afraid to ask these questions during your first meeting. A good hospice team will be happy to give you clear answers. They should explain everything in a way that makes sense to you. You deserve to feel confident in the care your loved one will receive. Take your time to get the facts before you decide.

Keep Your Family Stories Alive

Preserving the memories and wisdom of your loved ones is a gift for future generations. Start recording the stories that matter most today.

Preserve Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.