HospiceScout

SUTTER CARE AT HOME

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
3001 LAVA RIDGE COURT
ROSEVILLE, CA 95661
Ownership Type
For-Profit
Medicare Certified Since
February 1, 1995

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SUTTER CARE AT HOME
RoleStaff Count
Registered Nurses (RN)105
Volunteers1

172

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SUTTER CARE AT HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SUTTER CARE AT HOME compares to hospices nationwide.

15.2 minutes

of nurse care per routine home care day, on average

That is the 77th percentile among hospices nationally. The national median is about 12 minutes.

476

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.2 min

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11%

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.9%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits49.8%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.1%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months38.6%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.1%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,484 · 63rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life68.6%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer26%
  • Dementia10%
  • Heart and circulatory disease16%
  • Lung and respiratory disease6%
  • Stroke33%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Sutter Care at Home

Sutter Care at Home provides hospice services to families in Roseville, California. They operate out of their office on Lava Ridge Court. This provider holds accreditation from the Accreditation Commission for Health Care. That means they follow strict rules for safety and care. They have served the local community for many years since they first gained Medicare certification in early 1995. Their team works hard to support patients in their own homes. Choosing a team that meets these high standards can provide extra peace of mind during a difficult time. They are a for-profit hospice organization. This group focuses on providing comfort and support for patients who have a life-limiting illness. They work with families to manage pain and improve quality of life. The team aims to meet the needs of every patient they serve in Placer County.

About SUTTER CARE AT HOME

Sutter Care at Home functions as a for-profit, freestanding hospice provider. They have been Medicare certified since 1995. This is a long track record of service. Their accreditation by the ACHC shows they meet national standards for quality. The ACHC is a group that checks if health providers follow safe and effective care rules. Getting this seal takes work and dedication. For families, this means the agency has been checked by an outside group. You want to know that a provider follows rules. It keeps the focus on patient care. The agency employs 172 people in total. This includes a large team of 105 registered nurses. These nurses lead the clinical care for each patient. They also work with one volunteer. Their structure supports a standard approach to hospice care. You can expect a professional team that follows set health regulations every single day.

Quality Performance

This provider earns top marks for their quality of care. While their patient satisfaction survey results are average, their clinical care scores are excellent. Their ACHC accreditation further highlights their commitment to meeting high standards.

What Is Hospice Care Like in ROSEVILLE?

Hospice care in Roseville centers on comfort for the patient and support for the family. The team visits you where you live. They bring medical supplies and equipment to your home. The staff focuses on pain relief and symptom management. Most people do not realize that hospice care includes a full team. At this location, the staff includes over one hundred registered nurses. These nurses handle clinical tasks like managing medicine. They also work with social workers and aides. The team helps with physical needs and emotional support. They visit on a schedule that fits your plan of care. You can call them for help at any time of the day or night. This setup makes sure you are never left without a contact. It brings medical help directly to your door in Placer County. That is their main goal.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice team takes a bit of time. You should ask clear questions to find a good fit. First, ask how quickly a nurse can visit your home during an emergency. You need a fast response time. Second, ask how the team will help with pain and other symptoms. You deserve a clear plan for comfort. Third, ask who will be on your specific care team. It helps to know the names of the nurses and aides. Finally, ask what support they offer to family members after a death. Good care includes the whole family. Write down these answers so you can compare your options later. Do not feel rushed by the process. Take the time you need to get the right answers for your loved one. You are doing a good job.

Preserve Your Family Stories

Your family history is a gift. Start capturing memories and stories today to keep them safe for future generations.

Start Preserving Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.