HospiceScout

SUTTER CARE AT HOME

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
3001 LAVA RIDGE COURT
ROSEVILLE, CA 95661
Ownership Type
For-Profit
Medicare Certified Since
February 1, 1995

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SUTTER CARE AT HOME
RoleStaff Count
Registered Nurses (RN)105
Volunteers1

172

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SUTTER CARE AT HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SUTTER CARE AT HOME compares to hospices nationwide.

15.2 minutes

of nurse care per routine home care day, on average

That is the 77th percentile among hospices nationally. The national median is about 12 minutes.

476

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.2 min

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11%

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.9%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits49.8%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.1%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months38.6%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.1%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,484 · 63rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids99.8%
  • Visits in the last days of life68.6%
  • All care steps completed100.0%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer26%
  • Dementia10%
  • Heart and circulatory disease16%
  • Lung and respiratory disease6%
  • Stroke33%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Sutter Care at Home

Sutter Care at Home serves the Roseville community from its office on Lava Ridge Court. This freestanding hospice provider offers end-of-life care to families in Placer County. They have held Medicare certification for nearly three decades. The agency maintains accreditation through the Accreditation Commission for Health Care. This designation shows they meet high standards for safety and performance in home health settings. They work to support patients as they manage complex health needs at home. Choosing the right hospice is a major decision for your family. This provider offers a long history of service to those in the local area. They are equipped to handle the specific needs of their patients with a team of over 170 staff members. Their clinical team includes more than 100 registered nurses who provide care every day. That is a large team for a local hospice office.

About SUTTER CARE AT HOME

This is a for-profit hospice agency that has been certified by Medicare since 1995. The Accreditation Commission for Health Care reviews their operations to ensure they follow national rules. Accreditation is a sign that an outside group has checked their work. They look at how the agency manages records and trains their staff. This matters because it gives you a clear look at how they run their daily operations. The agency employs 172 people in total. With 105 registered nurses on staff, they have a clear focus on the clinical side of care. They also have one volunteer on their team. You should know that their quality of care scores from Medicare are very high. Their patient satisfaction scores from surveys are also standard for the industry. You can talk to them about how these numbers translate to your own care experience.

Quality Performance

This provider holds strong marks for quality of care and maintains national accreditation. While their clinical performance is highly rated, their patient satisfaction survey results sit at a standard level compared to other hospices.

What Is Hospice Care Like in ROSEVILLE?

Hospice care in Roseville focuses on comfort during a difficult time. Most care happens in the home where patients feel most at ease. The team visits you to manage pain and help with daily needs. A large team of nurses makes up the backbone of this specific agency. They have 105 registered nurses ready to respond to your family. This high number of nurses means they have many eyes on patient safety. The goal is to keep the patient in their own bed instead of a hospital room. And that is what most families want. You can expect regular visits from the clinical team to adjust medications. They also provide support for the family members who act as caregivers. It is a team effort. You should ask how they coordinate these visits to fit your daily schedule.

What to Ask When Choosing a Hospice Provider

Asking the right questions helps you feel ready to make a choice. Start by asking how many nurses will be assigned to your case. You also want to know how they handle emergencies after normal business hours. Ask how they help families deal with the emotional side of care. It is also good to ask how they keep your doctor in the loop. Do they have a plan for when you need more help than expected? Ask if they can visit on weekends or holidays. Write down the answers so you can compare them later. Take your time with this. You deserve to have all the facts before you decide on a partner for your care.

Preserve Your Family Stories

Your family history is a gift that deserves to be kept safe for the next generation. Learn how to capture these memories during this time.

Start Preserving

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