MERCY HOSPICE
Provider Information
- Address
- 3400 DATA DRIVE
RANCHO CORDOVA, CA 95670 - Ownership Type
- Other
- Medicare Certified Since
- February 4, 1993
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 9 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 1 |
20
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MERCY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MERCY HOSPICE compares to hospices nationwide.
17 minutes
of nurse care per routine home care day, on average
That is the 87th percentile among hospices nationally. The national median is about 12 minutes.
43
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day17 min
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12.4%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.9%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits31.7%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months17.8%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care13.3%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.2%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,437 · 41st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 71.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life71.9%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer36%
- Dementia7%
- Heart and circulatory disease20%
- Lung and respiratory disease7%
- Stroke18%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Mercy Hospice in Rancho Cordova
Mercy Hospice provides end-of-life care for families living in Rancho Cordova, California. They offer support for patients facing terminal illnesses within the Sacramento area. Their team works to keep patients comfortable and surrounded by loved ones. They have been serving the community since 1993. That is over thirty years of experience in local hospice care. Finding the right support during this time is a huge decision. Mercy Hospice focuses on providing medical and emotional care at their location on Data Drive. They aim to help patients live their final days with dignity and peace. Choosing a provider takes time, but local options like this one have a long history of service in the region.
About Mercy Hospice
Mercy Hospice is classified as an 'Other' ownership type rather than a typical non-profit or hospital-based program. This means they operate under a specific business structure that families should understand. They earned their Medicare certification back in February 1993. That is a very long time in the healthcare world. It shows they have met federal standards for decades. Most people do not realize that Medicare certification is the gold standard for hospice quality. It requires agencies to follow strict rules for safety and patient care. When you talk to them, ask how their specific ownership model shapes the way they care for patients. It is smart to see if their approach aligns with your family's personal values. They have stayed in business for a long time, which says a lot about their stability in the Sacramento area.
Quality Insights
Understanding Hospice Care in Rancho Cordova
Rancho Cordova sits in the heart of Sacramento County. Families here have several choices for hospice care, but it can feel overwhelming to pick one. The thing is, hospice is not a place you go to die. It is a service that comes to your home. It focuses on comfort rather than a cure. The goal is to manage pain and help the family cope with the stress of the situation. Many providers in this area coordinate with local doctors and hospitals to make the process smooth. You should expect a team to include nurses, social workers, and aides. They visit regularly to check on the patient. And they are available by phone if a crisis happens in the middle of the night. Do not be afraid to ask how quickly they can arrive if you have an urgent need.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big step. Start by asking these questions to find the right fit for your loved one. First, ask: 'How quickly can a nurse get to our home if we have an emergency at night?' You need to know that help is truly available 24/7. Second, ask: 'How does your team handle pain management and symptoms?' You want to know they have a clear plan to keep your loved one comfortable. Third, ask: 'What kind of support do you offer to the family after the patient passes away?' Grief support is a vital part of the hospice benefit. And finally, ask: 'How many patients does each nurse usually see in a day?' You want to ensure your nurse has enough time to give your family the attention you deserve. Listen to your gut when they answer these questions.
Keep Your Family Stories Alive
The time you spend with your loved one is precious. Recording their life stories and memories can be a meaningful way to honor their journey together. Learn how to capture these important moments for future generations to treasure.
Preserve MemoriesOther Hospice Providers Nearby
UC DAVIS HOSPICE PROGRAM
R C HOSPICE CARE, INC
BETTER CHOICE HOSPICE INC
APPLIED PALLIATIVE AND HOSPICE SERVICES, INC
HOSPICE OF THE VALLEYS
ADVENTIST HEALTH HOME CARE SERVICES
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.