HospiceScout

MERCY HOSPICE

Provider Information

Address
3400 DATA DRIVE
RANCHO CORDOVA, CA 95670
Ownership Type
Other
Medicare Certified Since
February 4, 1993

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Mercy Hospice in Rancho Cordova

Mercy Hospice provides end-of-life care for families living in Rancho Cordova, California. They offer support for patients facing terminal illnesses within the Sacramento area. Their team works to keep patients comfortable and surrounded by loved ones. They have been serving the community since 1993. That is over thirty years of experience in local hospice care. Finding the right support during this time is a huge decision. Mercy Hospice focuses on providing medical and emotional care at their location on Data Drive. They aim to help patients live their final days with dignity and peace. Choosing a provider takes time, but local options like this one have a long history of service in the region.

About Mercy Hospice

Mercy Hospice is classified as an 'Other' ownership type rather than a typical non-profit or hospital-based program. This means they operate under a specific business structure that families should understand. They earned their Medicare certification back in February 1993. That is a very long time in the healthcare world. It shows they have met federal standards for decades. Most people do not realize that Medicare certification is the gold standard for hospice quality. It requires agencies to follow strict rules for safety and patient care. When you talk to them, ask how their specific ownership model shapes the way they care for patients. It is smart to see if their approach aligns with your family's personal values. They have stayed in business for a long time, which says a lot about their stability in the Sacramento area.

Quality Insights

Mercy Hospice holds a strong 4.5 out of 5-star rating for overall quality and care. Their score for quality of care is also 4.5 stars, showing they perform well in medical tasks. However, their patient satisfaction score is 3 out of 5 stars. This suggests that while their medical care is top-tier, families sometimes feel their communication or support could be warmer.

Understanding Hospice Care in Rancho Cordova

Rancho Cordova sits in the heart of Sacramento County. Families here have several choices for hospice care, but it can feel overwhelming to pick one. The thing is, hospice is not a place you go to die. It is a service that comes to your home. It focuses on comfort rather than a cure. The goal is to manage pain and help the family cope with the stress of the situation. Many providers in this area coordinate with local doctors and hospitals to make the process smooth. You should expect a team to include nurses, social workers, and aides. They visit regularly to check on the patient. And they are available by phone if a crisis happens in the middle of the night. Do not be afraid to ask how quickly they can arrive if you have an urgent need.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a big step. Start by asking these questions to find the right fit for your loved one. First, ask: 'How quickly can a nurse get to our home if we have an emergency at night?' You need to know that help is truly available 24/7. Second, ask: 'How does your team handle pain management and symptoms?' You want to know they have a clear plan to keep your loved one comfortable. Third, ask: 'What kind of support do you offer to the family after the patient passes away?' Grief support is a vital part of the hospice benefit. And finally, ask: 'How many patients does each nurse usually see in a day?' You want to ensure your nurse has enough time to give your family the attention you deserve. Listen to your gut when they answer these questions.

Keep Your Family Stories Alive

The time you spend with your loved one is precious. Recording their life stories and memories can be a meaningful way to honor their journey together. Learn how to capture these important moments for future generations to treasure.

Preserve Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.