HospiceScout

CONTINUUM CARE NORTHBAY, LLC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
5401 OLD REDWOOD HWY, SUITE 110
PETALUMA, CA 94954
Ownership Type
For-Profit
Medicare Certified Since
July 16, 2018

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CONTINUUM CARE NORTHBAY, LLC
RoleStaff Count
Registered Nurses (RN)18
Licensed Practical Nurses (LPN)15
Physicians4
Volunteers14

57

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CONTINUUM CARE NORTHBAY, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Both supplied directly and through outside suppliers

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CONTINUUM CARE NORTHBAY, LLC compares to hospices nationwide.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 92.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.9%
  • Pain assessment92.6%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • All care steps completed93.6%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Continuum Care Northbay

Continuum Care Northbay, LLC serves families in Petaluma, California. This provider offers hospice services to those needing end-of-life care in their own homes or care facilities. They have been certified by Medicare since July 2018. The agency holds accreditation from the Accreditation Commission for Health Care. This group reviews hospice agencies to ensure they follow high standards for patient safety and care quality. It shows they choose to meet extra rules beyond the basic legal requirements. Families can feel better knowing a third party checks their work regularly.

Understanding This Provider

This agency operates as a for-profit hospice provider. Being for-profit means they function like a private business. They focus on meeting specific goals while following federal rules for Medicare hospice care. The ACHC accreditation is a key detail for your search. It means an outside team looked at how they run their business. They checked their medical charts and how they treat their patients. This process helps agencies improve how they care for people every day. You should ask about their specific experience with your loved one's health needs. Each provider has different strengths. Take your time to talk with them about their local presence in Sonoma County.

Quality Ratings

Official quality ratings for this provider are not yet available from CMS. You can contact them directly to ask about their internal quality goals and patient feedback results.

What Is Hospice Care Like in PETALUMA?

Hospice care in Petaluma focuses on comfort and pain relief. The team works to keep patients at home whenever possible. Continuum Care Northbay, LLC employs 57 people to support this mission. Their clinical team includes 18 registered nurses and 15 licensed practical nurses who provide daily care. Four physicians lead the medical side of their services. They also have 14 volunteers who help families with non-medical needs. This mix of staff helps the agency cover many different tasks. Nurses handle the medical changes. Volunteers offer a friendly ear or help with small errands. It is a team effort. You will have multiple people watching over your loved one's comfort. Ask them how they coordinate this care across your home team.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team is a big decision for your family. You should feel comfortable with the people entering your home. Start by asking how quickly a nurse can arrive if a crisis happens at night. Ask about the specific roles of the 18 registered nurses on their staff. You should also ask how they support family caregivers who are tired. Find out if they have experience with your loved one's specific illness. Finally, ask what happens if your loved one needs to move to a different level of care. Good providers will answer these questions with patience. They want you to feel ready for the care ahead. Take notes during your talk to compare your options later.

Preserve Your Family Stories

Your family history holds deep meaning. We offer tools to help you record and save those precious memories during this time.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.