HospiceScout

ST. ARSENIUS HOSPICE CARE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
424 N LAKE AVE, STE 204
PASADENA, CA 91101
Ownership Type
For-Profit
Medicare Certified Since
May 29, 2015

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ST. ARSENIUS HOSPICE CARE, INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)2
Physicians2
Volunteers2

12

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ST. ARSENIUS HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ST. ARSENIUS HOSPICE CARE, INC compares to hospices nationwide.

7 minutes

of nurse care per routine home care day, on average

That is the 5th percentile among hospices nationally. The national median is about 12 minutes.

30

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day7 min

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends3.8%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.5%

    Ranks better than about 43% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits70.9%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.6%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months51.9%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care13%

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.9%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$28,578 · 89th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 7.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.6%
  • Breathing difficulty screening98.6%
  • Breathing difficulty treatment50%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life7.4%
  • All care steps completed74.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer25%
  • Dementia30%
  • Heart and circulatory disease22%
  • Stroke12%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Providing Care in Pasadena

St. Arsenius Hospice Care, Inc serves the Pasadena, California area from their office on North Lake Avenue. They offer end-of-life support focused on comfort and quality of life for patients and their loved ones. The team works to manage pain and symptoms during a difficult stage of life. This ensures that families can spend their precious remaining time together without the stress of managing complex medical needs alone. It is a big job, and having a local partner makes a real difference for those living in Los Angeles County.

About St. Arsenius Hospice Care, Inc

St. Arsenius Hospice Care, Inc operates as a for-profit organization. They have been Medicare certified since May 29, 2015. This long history shows they have met federal standards for nearly a decade. When choosing a provider, look at their certification history to see how long they have served the community. Medicare certification is key because it means they must follow strict rules for patient care and safety. Being a for-profit group does not change their duty to provide high-quality comfort care. The thing is, every hospice must follow the same Medicare guidelines to get paid. You should feel comfortable asking about their specific team members and how they handle after-hours calls. That is how you find the right fit for your loved one.

Understanding Hospice Care in Pasadena

Pasadena offers many resources for families facing a terminal diagnosis. Hospice is a special type of care that stops curative treatments and shifts the goal to comfort. It is not about giving up, but about making every day count. Most care happens right in the patient's home, whether that is a house or an assisted living facility. The hospice team visits to check on the patient and provide supplies or medicine. And here is the best part: hospice also provides emotional support for the family. You are not meant to do this alone. Local providers like St. Arsenius are there to guide you through the medical side so you can focus on being a daughter, son, or spouse. It is a vital service that brings peace to a very loud and scary time.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big decision. You should feel empowered to ask hard questions. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that someone is always available. Second, ask how they manage pain and if they have a specific philosophy for comfort. Not all providers handle medicine the same way. Third, ask what kind of support they offer to family members after a loss. Grief support is a huge part of the hospice benefit. Finally, ask how they coordinate with your primary doctor. Good care happens when everyone is on the same page. Do not be afraid to interview more than one group. You deserve to feel confident in the team you choose to walk this path with you.

Preserve Your Family Stories

Your loved one has a lifetime of wisdom and memories. We can help you record their voice and stories so they are never forgotten by future generations.

Start Recording

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.