HospiceScout

FAITH & HOPE HOSPICE CARE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
1575 N LAKE AVE SUITE 208
PASADENA, CA 91104
Ownership Type
For-Profit
Medicare Certified Since
October 27, 2009

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for FAITH & HOPE HOSPICE CARE, INC
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)16
Physicians2
Volunteers5

32

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what FAITH & HOPE HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how FAITH & HOPE HOSPICE CARE, INC compares to hospices nationwide.

20.5 minutes

of nurse care per routine home care day, on average

That is the 96th percentile among hospices nationally. The national median is about 12 minutes.

88

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day20.5 min

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.3%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.3%

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits37.4%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care11%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months25.6%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.1%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.7%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)95th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,874 · 65th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 12.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.7%
  • Pain assessment97.6%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.7%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.7%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life12.3%
  • All care steps completed97.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer31%
  • Dementia24%
  • Heart and circulatory disease15%
  • Lung and respiratory disease8%
  • Stroke11%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Faith & Hope Hospice Care

Faith & Hope Hospice Care, Inc. serves families in Pasadena, California. This provider offers end-of-life support and comfort services. They earned certification from Medicare in 2009. The agency holds accreditation from the Joint Commission. This means they meet high standards for safety and care quality. Their team works to provide support during difficult times. You can reach their office on North Lake Avenue for help.

About FAITH & HOPE HOSPICE CARE, INC

This agency operates as a for-profit hospice provider. They have maintained Medicare certification for over fifteen years. The Joint Commission accreditation is a badge of quality. This group checks hospice agencies to ensure they follow strict rules. They look at how staff treats patients and manages medications. This process helps families know a provider meets clear safety goals. The agency functions as a freestanding hospice in Los Angeles County. They manage a team of 32 employees to support their patients. This includes a mix of nurses, doctors, and volunteers. Choosing a provider with this level of oversight is a smart move. It shows they are willing to have outside experts look at their work. You should feel comfortable asking about these standards when you call. They are there to answer your questions about their care process.

Quality Overview

This provider holds top marks for their quality of care based on clinical data. While they show strong results in medical care, their patient satisfaction survey scores are lower than average. Their Joint Commission accreditation reflects a commitment to meeting national safety standards.

What Is Hospice Care Like in PASADENA?

Hospice care in Pasadena focuses on comfort rather than a cure. The goal is to manage pain and help the family. Teams typically include doctors, nurses, and social workers. This specific agency employs 3 registered nurses and 16 licensed practical nurses. They also have 2 doctors on staff to oversee medical needs. Five volunteers help provide extra companionship for patients. The team visits the patient at home or in a care facility. They bring supplies and medicines directly to where the patient lives. That makes things easier for the family. You do not have to worry about travel for basic care visits. The staff coordinates with your primary doctor to keep everyone on the same page. It is a team effort. They work to keep the patient calm and comfortable in their own space. This is the heart of what they do every day in the community.

What to Ask When Choosing a Hospice Provider

Finding the right care team takes time. Start by asking how quickly they can get a nurse to your home in an emergency. You should ask how they handle pain management during the night or on weekends. It is also good to ask about their experience with your specific health condition. Another good question is how they involve the family in daily decisions. Ask if they have staff available to help with emotional or spiritual support. You should also check if they provide equipment like hospital beds or oxygen. Do not feel rushed to pick a provider right away. Take a moment to think about what your loved one needs most. Clear answers help you feel confident in your choice. You deserve to work with a team that listens to your concerns.

Preserve Precious Family Stories

Every life is full of stories that deserve to be kept safe for future generations. Capture your memories and wisdom today.

Start Preserving Memories

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