HospiceScout

GENTLE CARE HOSPICE SERVICES CORP.

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
490 S ROSEMEAD BLVD SUITE 3
PASADENA, CA 91107
Ownership Type
For-Profit
Medicare Certified Since
August 11, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GENTLE CARE HOSPICE SERVICES CORP.
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Volunteers0

4

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GENTLE CARE HOSPICE SERVICES CORP. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GENTLE CARE HOSPICE SERVICES CORP. compares to hospices nationwide.

9 minutes

of nurse care per routine home care day, on average

That is the 16th percentile among hospices nationally. The national median is about 12 minutes.

39

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9 min

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends16.6%

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits100%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months68%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$67,658 · 100th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 55% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed55%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease56%
  • Lung and respiratory disease33%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Services in Pasadena

Gentle Care Hospice Services Corp. provides end-of-life care for patients and their families in Pasadena, California. They focus on comfort, dignity, and quality of life for those with serious illness. Their team works in the Los Angeles area to support the physical and emotional needs of every patient. Choosing a hospice provider is an important step in a family's journey. This team is ready to help patients stay comfortable in their own homes or care settings. They offer professional support to manage symptoms and provide comfort during a difficult time. Families in the 91107 area can rely on their local presence for timely care and support when it is needed most.

About GENTLE CARE HOSPICE SERVICES CORP.

Gentle Care Hospice Services Corp. is a for-profit provider based in Pasadena. They have been Medicare certified since August 11, 2021. This certification means they meet federal standards for hospice care quality. When looking for care, it is helpful to know how long a provider has served the local community. Being a for-profit group means they operate under specific business standards for their care delivery. Families should feel free to ask about their specific care programs and how they support daily needs. Their office is at 490 S Rosemead Blvd, Suite 3. Understanding these facts helps you make a clear choice for your loved one. They are committed to providing professional services to those in Los Angeles County who need hospice support.

Quality Ratings

Gentle Care Hospice Services Corp. holds an overall quality rating of 3.5 out of 5 stars. This score comes from the CMS Hospice Care Index. It reflects their performance in providing high-quality care to patients. A 3.5-star rating shows a solid commitment to meeting national standards for comfort and clinical support.

Understanding Hospice Care in PASADENA

Hospice care in Pasadena focuses on the whole person. It is not just about medical care. It is about helping a person live their final months with peace and dignity. The team includes nurses, doctors, and counselors who work together. They visit the patient where they live. This could be a private home or a care facility. The goal is to lower pain and help the family cope with stress. In Los Angeles County, many families choose hospice to ensure their loved one feels safe. You do not have to walk this path alone. Hospice teams are experts at managing symptoms and providing emotional comfort. They help families spend more time together without the worry of managing complex medical needs on their own.

What to Ask When Choosing a Hospice Provider

Selecting the right hospice provider is a big decision for your family. You should feel comfortable asking questions to learn how they work. Here are a few things to consider asking during your first meeting:

  • How quickly can a nurse or doctor visit my loved one if an emergency happens?
  • What specific services do you provide to help family members deal with grief?
  • How does your team handle pain management and symptom relief for patients?
  • Can you explain how your team coordinates with our current primary care doctor?

Asking these questions helps you understand the level of support you will receive. It is important to find a team that listens to your concerns. A good hospice provider will welcome these questions. They want you to feel confident in the care they provide for your loved one.

Preserve Your Family's Memories

During this time, your family's stories are more important than ever. We can help you record and save these precious memories for future generations.

Start Preserving Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.