SOUTHLAND HOSPICE INC
Provider Information
- Address
- 12295 OSBORNE ST
PACOIMA, CA 91331 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 14, 2020
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SOUTHLAND HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SOUTHLAND HOSPICE INC compares to hospices nationwide.
9.6 minutes
of nurse care per routine home care day, on average
That is the 21st percentile among hospices nationally. The national median is about 12 minutes.
11
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.6 min
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends31.7%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits45.5%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months65.2%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.3%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$34,917 · 96th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Southland Hospice Inc
Southland Hospice Inc serves the Pacoima area in California. They provide specialized end of life care for patients in Los Angeles County. The team holds accreditation from CHAP. This means they meet high standards for safety and patient care. They have been certified by Medicare since late 2020. Choosing a local provider often helps families stay connected to their care team during difficult times. They focus on meeting the needs of those facing a life limiting illness. This location operates as a freestanding hospice agency. That is their main focus. Every family deserves clear information about their care options. Having a local team makes communication much easier for everyone involved. Their office sits right on Osborne Street for easy access. They are ready to assist you now.
About Southland Hospice Inc
Southland Hospice Inc operates as a for profit hospice provider. They earned their Medicare certification in October 2020. They maintain accreditation through CHAP. This group reviews hospice agencies to ensure they follow national quality rules. It is a sign that the agency prioritizes high standards. Being accredited is a big deal for quality. It shows an agency works hard to meet outside goals. Families should know that this agency is a freestanding provider. They do not operate as part of a larger hospital system. This can lead to more personal attention. The agency employs five people in total. This small team includes a registered nurse and a licensed practical nurse. They also work with a volunteer to support their mission. You can contact them at 818-745-7081 to ask about their specific services. They are happy to explain how they support their patients every day.
Quality Performance
What Is Hospice Care Like in Pacoima?
Hospice care in Pacoima focuses on comfort and dignity. It helps patients live as well as possible during a serious illness. A small team of experts manages the care plan. At Southland Hospice Inc, the staff includes a registered nurse and a licensed practical nurse. They also have a volunteer on their team. This team approach addresses physical pain and emotional needs. They visit patients where they live. That might be a private home or a care facility. The goal is to keep the patient calm and comfortable. Care teams provide medicine and equipment to help with symptoms. They also teach family members how to help their loved ones. This support changes how families manage the end of life. It creates a space for peace and meaningful time together. Small teams often build close bonds with the people they serve. That makes a difference.
What to Ask When Choosing a Hospice Provider
Picking the right hospice agency is a major step. You should ask questions to find the best fit. Start by asking how the team manages pain and other symptoms. You need to know if a nurse is available at night or on weekends. Ask how they help family members cope with the stress of caregiving. It is also good to ask about their volunteer program. Volunteers often provide comfort and companionship when families need it most. Ask how quickly they can start care after a referral. Find out if they have experience with your specific health needs. Check if they are accredited by a group like CHAP. Clear answers help you feel confident in your choice. You have the right to get all the information you need. Take your time to talk with the agency staff before you decide.
Preserve Your Family Stories
Capture the life lessons, memories, and voice of your loved one during this time. Create a lasting record for future generations to cherish.
Start a Memory ProjectOther Hospice Providers Nearby
KINDRED HOSPICE INC
GENTIVA
NORTHBAY HOSPICE & BEREAVEMENT
GRACE HOSPICE, INC
FIVE STAR HOME HOSPICE
INLAND VALLEY HOSPICE CARE
Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.