ACE HOME HEALTH CARE & HOSPICE, INC
Provider Information
- Address
- 85 MORAGA WAY, SUITE 100A
ORINDA, CA 94563 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 12, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACE HOME HEALTH CARE & HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACE HOME HEALTH CARE & HOSPICE, INC compares to hospices nationwide.
23.4 minutes
of nurse care per routine home care day, on average
That is the 98th percentile among hospices nationally. The national median is about 12 minutes.
64
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day23.4 min
Ranks better than about 98% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.1%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.1%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits32.5%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care14.4%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months38.1%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.1%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.8%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,259 · 52nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 18.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids95.9%
- Visits in the last days of life18.9%
- All care steps completed99.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia32%
- Heart and circulatory disease17%
- Lung and respiratory disease7%
- Stroke7%
- Other conditions8%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About ACE Home Health Care & Hospice
ACE Home Health Care & Hospice, Inc. serves families in Orinda, California. They provide professional hospice support for those facing serious illness. Their office is located at 85 Moraga Way, Suite 100A in Contra Costa County. The team is dedicated to helping patients find comfort and peace. They focus on meeting the unique needs of each person they serve. Their staff works hard to provide care that honors the wishes of the patient and their loved ones. If you live in Orinda, this provider is a local option for your hospice needs. Their team strives to bring high-quality care directly to your home. They understand the challenges families face during this time. They are ready to walk this path with you and your family members. Choosing the right hospice is an important step for your family's comfort and support.
About ACE Home Health Care & Hospice, Inc.
ACE Home Health Care & Hospice, Inc. operates as a for-profit hospice provider. They have been certified by Medicare since December 12, 2012. This long history shows they have served the community for many years. Medicare certification means they must meet strict federal rules for quality and safety. Families should know that being a for-profit provider is common in the hospice industry. This status does not change their duty to provide excellent care. You can always check their official records to learn more about their history. It is helpful to understand the background of any provider you consider. Their longevity in the Medicare program reflects their commitment to the local healthcare system. You can reach out to them at (925) 933-9012 to ask questions about their specific services. Always feel free to ask about how they support patients in their daily lives. Your peace of mind is the most important part of this process.
Quality Ratings Summary
Understanding Hospice Care in Orinda
Hospice care in Orinda is designed to help patients live their final months with dignity. It is not about giving up on life. It is about making sure every day is as comfortable as possible. Hospice teams provide medical, emotional, and spiritual help. They visit your home to check on the patient. They also provide equipment and medicines to manage pain. In Contra Costa County, many providers work to support local families. You have the right to choose the hospice agency that fits your needs best. Do not feel rushed when making your decision. Take the time to talk with different providers. Ask them how they handle emergencies. Ask how they support family members who are grieving. Hospice is a team effort. You, your loved one, and the hospice staff work together. This partnership helps create a calm and supportive environment at home. Focus on finding a team that you trust and feel comfortable with.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for your family. You should feel empowered to ask direct questions. Here are a few things you might want to ask:
- How quickly can a nurse or doctor arrive during an emergency?
- What kind of support do you offer to family members after a loss?
- How do you manage pain and other difficult symptoms at home?
- Can you tell me about the volunteers who help with daily tasks?
Preserve Your Family's Precious Stories
This time is about love and sharing memories. Capture your family's history and wisdom so it stays with you forever. Start recording your stories today.
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