HospiceScout

ACE HOME HEALTH CARE & HOSPICE, INC

Provider Information

Address
85 MORAGA WAY, SUITE 100A
ORINDA, CA 94563
Ownership Type
For-Profit
Medicare Certified Since
December 12, 2012

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

About ACE Home Health Care & Hospice

ACE Home Health Care & Hospice, Inc. serves families in Orinda, California. They provide professional hospice support for those facing serious illness. Their office is located at 85 Moraga Way, Suite 100A in Contra Costa County. The team is dedicated to helping patients find comfort and peace. They focus on meeting the unique needs of each person they serve. Their staff works hard to provide care that honors the wishes of the patient and their loved ones. If you live in Orinda, this provider is a local option for your hospice needs. Their team strives to bring high-quality care directly to your home. They understand the challenges families face during this time. They are ready to walk this path with you and your family members. Choosing the right hospice is an important step for your family's comfort and support.

About ACE Home Health Care & Hospice, Inc.

ACE Home Health Care & Hospice, Inc. operates as a for-profit hospice provider. They have been certified by Medicare since December 12, 2012. This long history shows they have served the community for many years. Medicare certification means they must meet strict federal rules for quality and safety. Families should know that being a for-profit provider is common in the hospice industry. This status does not change their duty to provide excellent care. You can always check their official records to learn more about their history. It is helpful to understand the background of any provider you consider. Their longevity in the Medicare program reflects their commitment to the local healthcare system. You can reach out to them at (925) 933-9012 to ask questions about their specific services. Always feel free to ask about how they support patients in their daily lives. Your peace of mind is the most important part of this process.

Quality Ratings Summary

ACE Home Health Care & Hospice, Inc. holds an overall quality rating of 4 out of 5 stars from CMS. They also earned 4 out of 5 stars for their quality of care. This shows they perform well on clinical measures. Their patient satisfaction score is 2 out of 5 stars. This score comes from surveys about how patients and families feel about their experience. It is a good idea to talk with them about these scores.

Understanding Hospice Care in Orinda

Hospice care in Orinda is designed to help patients live their final months with dignity. It is not about giving up on life. It is about making sure every day is as comfortable as possible. Hospice teams provide medical, emotional, and spiritual help. They visit your home to check on the patient. They also provide equipment and medicines to manage pain. In Contra Costa County, many providers work to support local families. You have the right to choose the hospice agency that fits your needs best. Do not feel rushed when making your decision. Take the time to talk with different providers. Ask them how they handle emergencies. Ask how they support family members who are grieving. Hospice is a team effort. You, your loved one, and the hospice staff work together. This partnership helps create a calm and supportive environment at home. Focus on finding a team that you trust and feel comfortable with.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a big decision for your family. You should feel empowered to ask direct questions. Here are a few things you might want to ask:

  • How quickly can a nurse or doctor arrive during an emergency?
  • What kind of support do you offer to family members after a loss?
  • How do you manage pain and other difficult symptoms at home?
  • Can you tell me about the volunteers who help with daily tasks?
Take notes on the answers you receive. Compare how each provider makes you feel. Do they listen to your concerns? Do they explain things in a way that is easy to understand? You deserve a team that is kind and responsive. Trust your instincts when you talk with them. It is perfectly okay to ask for more information if you are unsure. Take your time to find the right match for your family's needs and values.

Preserve Your Family's Precious Stories

This time is about love and sharing memories. Capture your family's history and wisdom so it stays with you forever. Start recording your stories today.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.