HospiceScout

UNIVERSAL HEALTH NET

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
500 N STATE COLLEGE BLVD
ORANGE, CA 92868
Ownership Type
For-Profit
Medicare Certified Since
May 6, 2016

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for UNIVERSAL HEALTH NET
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1

7

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what UNIVERSAL HEALTH NET reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how UNIVERSAL HEALTH NET compares to hospices nationwide.

1

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Universal Health Net in Orange

Universal Health Net operates as a freestanding hospice provider in Orange, California. This facility has been certified by Medicare since May 2016. They offer end-of-life care services to people living in Orange County. The organization holds accreditation from the Joint Commission, which is a big sign they meet high standards for safety and care quality. Choosing the right hospice is a major choice for your family. This provider works to support patients at their homes or in residential settings. They focus on comfort and dignity during a difficult time. You can reach their team at their State College Boulevard location for more details on their specific services. They aim to serve the local community with professional care standards that meet national requirements for hospice programs.

About Universal Health Net

Universal Health Net is a for-profit hospice provider. Being for-profit means the organization is owned by private individuals or a company. This is common in the current healthcare market. The agency has been part of the Medicare system for several years. That is a long time to serve the public. Their accreditation from the Joint Commission matters because it means an outside group checked their work. These experts look at how the staff handles medications, patient safety, and medical records. They ensure the agency follows strict rules to keep patients safe. When you look at providers, check if they hold this type of seal. It shows a commitment to doing things the right way. Families should look at this status alongside their personal needs. It helps you see how they manage their daily operations and clinical oversight for patients.

Quality Ratings Note

Official quality ratings for Universal Health Net are not yet available from Medicare. You should ask the provider for their internal quality reports or references from other families.

What Is Hospice Care Like in ORANGE?

Hospice care in Orange focuses on comfort rather than a cure. A team of experts visits the patient to manage pain and symptoms. This team often includes doctors, nurses, and social workers. Universal Health Net currently reports a team of seven employees. This group includes one registered nurse, one licensed practical nurse, and one physician. That is a small, focused team. They work together to address the physical and emotional needs of the person in their care. The goal is to keep the patient in their own home whenever possible. Local hospice providers in California must follow state and federal rules. This keeps the level of care consistent across different agencies. You can expect regular visits from the staff to check on progress. They adjust the plan of care as the needs of the patient change over time.

What to Ask When Choosing a Hospice Provider

Finding the right fit takes time. Start by asking how many patients each nurse sees in a week. You want to know if they have enough time for your loved one. Ask about their availability after business hours. Emergencies happen at night or on weekends, so you need a clear answer on who picks up the phone. Ask how they handle pain management and if a doctor is always on call. Finally, ask for a copy of their most recent survey results or quality reports. A good provider will be happy to share this information with you. Listen to how they answer these questions. Do they seem rushed or do they take the time to explain things clearly? You deserve a partner who listens and acts with care.

Preserve Your Family Stories

Capture the life lessons, memories, and voice of your loved one to keep their spirit alive for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.