RELIABLE HOSPICE, INC
Provider Information
- Address
- 1234 W CHAPMAN AVE
ORANGE, CA 92868 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 4, 2013
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 1 |
| Volunteers | 1 |
17
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what RELIABLE HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how RELIABLE HOSPICE, INC compares to hospices nationwide.
22.6 minutes
of nurse care per routine home care day, on average
That is the 97th percentile among hospices nationally. The national median is about 12 minutes.
21
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day22.6 min
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.4%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits61.3%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months72.7%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care18.2%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$32,683 · 94th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 18.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life18.9%
- All care steps completed80.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia40%
- Heart and circulatory disease28%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Reliable Hospice, Inc in Orange
Reliable Hospice, Inc serves families in Orange, California. They offer end-of-life care services from their location on West Chapman Avenue. This provider holds accreditation from the Joint Commission. That is an outside group that checks if a hospice meets high safety and quality rules. They have been certified by Medicare since early 2013. Their team works to support patients and their loved ones during this time. The agency functions as a freestanding hospice provider. They operate under a for-profit structure. You can reach their office at (844) 395-4694 to learn more about their current capacity and services. Many families choose to start by asking about their specific care approach. It is a good way to see if they fit your needs.
About Reliable Hospice, Inc
This agency is a for-profit provider based in Orange County. They have kept their Medicare certification for over a decade. Accreditation from the Joint Commission shows they choose to meet extra standards for patient safety. The Joint Commission visits providers to look at how they handle medical records and patient care. They check if the staff follows strict rules for medicine and safety. This helps ensure that the care you receive meets clear, high benchmarks. The team at this office includes seventeen staff members. This includes two registered nurses and four licensed practical nurses. They also have one physician on their team and one volunteer. This mix of staff allows them to manage care needs for their patients. You should know that Medicare reviews these agencies often. They look at data to see how well the agency helps patients manage pain and other symptoms.
Quality of Care
What Is Hospice Care Like in Orange?
Hospice care in Orange focuses on comfort rather than a cure. The team comes to the patient wherever they call home. This might be a private house or a care facility. They bring a full team to help with physical and emotional needs. The staff at Reliable Hospice, Inc includes nurses and a physician to oversee medical plans. A volunteer is also part of their team to offer extra support. They work to keep pain low and help the patient stay as comfortable as possible. The goal is to improve the quality of each day. You can expect the team to answer your questions and guide you through the process. They help family members learn how to provide care at home. This support is a standard part of what hospice teams provide in this area.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a big decision for any family. You should feel comfortable asking direct questions during your first meeting. Start by asking how quickly a nurse can get to your home if a problem happens at night. Ask how they coordinate care with the patient's primary doctor. You should also ask how their staff handles pain management and symptom control. Ask them to explain the role of their volunteers and social workers. It is helpful to know how they support family members during the grieving process. Do not feel rushed to pick a provider. Take the time to hear their answers clearly. You deserve to work with a team that makes you feel heard and supported throughout the entire experience.
Preserve Your Family Stories
Your loved one has a lifetime of memories that deserve to be kept safe for future generations to enjoy.
Start Preserving MemoriesOther Hospice Providers Nearby
ACCENTCARE HOSPICE & PALLIATIVE CARE OF CALIFORNIA
GRACELAND HOSPICE CARE
TAYBIAN HOSPICE INC
TOGETHER HOSPICE CARE INC
WELLCARE SPECIALIST HOSPICE INCORPORATED
ANITA HOSPICE, INC
Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.