HospiceScout

GRACELAND HOSPICE CARE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
2141 W ORANGEWOOD AVE SUITE A
ORANGE, CA 92868
Ownership Type
For-Profit
Medicare Certified Since
July 18, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GRACELAND HOSPICE CARE
RoleStaff Count
Registered Nurses (RN)14
Licensed Practical Nurses (LPN)6
Volunteers1

37

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GRACELAND HOSPICE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GRACELAND HOSPICE CARE compares to hospices nationwide.

14 minutes

of nurse care per routine home care day, on average

That is the 68th percentile among hospices nationally. The national median is about 12 minutes.

80

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14 min

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.1%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.3%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits46.8%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care12.2%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months41.9%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care12.2%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.7%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$25,731 · 84th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 33.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment88.5%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment95.7%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids61.1%
  • Visits in the last days of life33.3%
  • All care steps completed86.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer21%
  • Dementia14%
  • Heart and circulatory disease14%
  • Lung and respiratory disease7%
  • Stroke31%
  • Other conditions16%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Graceland Hospice Care

Graceland Hospice Care offers end-of-life support services to people living in Orange, California. They have served the community since 2013 and hold accreditation from the Accreditation Commission for Health Care. This group focuses on comfort and care for patients near the end of their lives. Accreditation shows that an outside agency checked their work against high health standards. They meet requirements to provide hospice services under Medicare rules. Their team works out of an office on Orangewood Avenue to reach patients throughout the area. It is a for-profit provider that maintains a dedicated staff to assist families during a difficult time. They aim to provide consistent care for every patient they serve.

Provider Background

Graceland Hospice Care is a for-profit hospice organization. They became Medicare certified in July of 2013. The Accreditation Commission for Health Care reviewed their operations to ensure they follow strict safety and quality rules. This accreditation is a voluntary step that shows a commitment to high standards. Families should know that this provider operates as a freestanding hospice. This means they are not part of a hospital system. They manage their own operations and staff directly. The team includes 14 registered nurses and 6 licensed practical nurses who provide clinical support. They also have one volunteer on staff to help with patient needs. This setup allows them to keep a close eye on the care they provide to each person. They must follow federal rules to keep their certification active.

Quality Performance Summary

This provider holds high marks for quality of care based on official Medicare reporting. Their overall performance rating reflects a balanced approach to service. Patient survey results show room for growth in how they communicate with families.

What Is Hospice Care Like in Orange?

Hospice care in Orange focuses on comfort rather than a cure. It brings medical support directly to a patient at home or in a facility. This team includes nurses and aides who visit to manage pain and other symptoms. The goal is to improve the quality of each day for the patient. You will find that staff members work together to meet physical and emotional needs. Graceland Hospice Care employs 37 people total to handle these duties. Having a large team of nurses helps them stay responsive to changes in a patient's health. They coordinate with local doctors to ensure everyone stays on the same page. This local presence allows for faster response times when urgent needs arise during the night or on weekends. It is about keeping the patient comfortable in their own surroundings.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big decision. You should ask clear questions to find the right fit for your loved one. Start by asking how many nurses they have available for after-hours calls. This helps you know who will answer if a problem happens at night. Ask how they handle pain management and if they have a specific plan for your loved one. It is also good to ask how often a nurse will visit the home. You should feel comfortable with their answers. Ask them how they help families with the emotional side of care. A good provider will talk openly about their processes and how they support you. Keep these questions in mind to make an informed choice for your family.

Preserve Your Family Stories

Capture the life stories and memories of your loved ones to keep their legacy alive for future generations.

Start Preserving Memories

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Helpful Guides for Families

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.