ARBOR VITAE HOSPICE CARE, INC
Provider Information
- Address
- 1780 TOWN AND COUNTRY DRIVE, UNIT 106
NORCO, CA 92860 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 8, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 4 |
| Volunteers | 3 |
15
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ARBOR VITAE HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ARBOR VITAE HOSPICE CARE, INC compares to hospices nationwide.
14.4 minutes
of nurse care per routine home care day, on average
That is the 71st percentile among hospices nationally. The national median is about 12 minutes.
14
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.4 min
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.9%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life70%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits70.4%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.7%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months50%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.6%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$27,277 · 87th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 88.6% of patients or more. Most hospices score above 90 percent.
- Pain screening97.1%
- Breathing difficulty screening94.3%
- Treatment preferences discussed94.3%
- Beliefs and values discussed94.3%
- All care steps completed88.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia44%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Arbor Vitae Hospice Care in Norco
Arbor Vitae Hospice Care, Inc. serves families in Norco, California. This freestanding hospice provider offers end-of-life care for those in the Riverside area. They have been certified by Medicare since 2014. The agency holds accreditation from the Accreditation Commission for Health Care. Accreditation shows the team meets high standards for safety and patient care. It is a sign of a commitment to quality. Families can feel better knowing an outside group checked their work. This provider supports patients and their loved ones during difficult times. They focus on comfort and peace for every person they serve.
About ARBOR VITAE HOSPICE CARE, INC
This is a for-profit hospice agency. They have operated in California for a decade. The Accreditation Commission for Health Care reviewed their services. This group looks at how a hospice manages patient care and safety. They check if the team follows federal and state rules. That is why accreditation matters. It means the agency works to keep up with industry standards. You should know that for-profit status does not change the basic care they must provide. Medicare rules apply to all certified hospices equally. The team includes 15 employees to help with daily needs. This includes registered nurses and licensed practical nurses. They also have volunteers on the team. These staff members work together to manage pain and symptoms. It is a team effort. You can ask them about their specific approach to care during your first meeting.
Quality Performance
What Is Hospice Care Like in NORCO?
Hospice care in the Riverside area focuses on comfort. The goal is to improve the quality of life for the patient. A team comes to the home or facility to help. This team usually includes doctors, nurses, and social workers. At Arbor Vitae, the staff includes two registered nurses and four licensed practical nurses. They also have three volunteers who offer extra support. This group visits to check on symptoms and offer emotional help. They make sure the patient stays comfortable in their own space. The nurses manage medicine and physical needs. Social workers help with the stress of this transition. Volunteers often sit with patients to read or talk. This type of care is available to anyone who meets the medical rules. It is about dignity and support for your whole family. You can learn more by asking how their specific team covers your area.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision for your family. You should feel comfortable with the people who will enter your home. Here are some questions to ask during your search. First, ask how quickly a nurse can get to your home in an emergency. This is a common worry for many families. Second, ask how they handle pain management during the night or on weekends. You need to know that help is there at all times. Third, ask about the specific training their volunteers have received. Finally, ask how they keep your family informed about the patient's condition. Good communication is a must. Do not be afraid to ask these questions to several providers. You deserve to find a team that fits your needs well.
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Capture the memories and wisdom of your loved ones to keep their legacy alive for future generations.
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