HospiceScout

PROMISE HOSPICE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
2140 W OLYMPIC BLVD SUITE 326
LOS ANGELES, CA 90006
Ownership Type
For-Profit
Medicare Certified Since
June 18, 2013

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PROMISE HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers2

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PROMISE HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PROMISE HOSPICE, INC compares to hospices nationwide.

4

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 93.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment93.9%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed94.1%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Promise Hospice, Inc

Promise Hospice, Inc serves families in Los Angeles, California from their office on West Olympic Boulevard. They provide hospice services to residents in the local area. This provider has been certified by Medicare since June 2013. They also hold accreditation from the Joint Commission, which is a national group that checks for quality and safety. Choosing a hospice is a major decision for your family. Understanding who is caring for your loved one makes a difference. This group operates as a freestanding hospice in Los Angeles County. They maintain a specific focus on their patients. It is helpful to know they have been active in the field for over a decade. You can contact them at (310) 205-2587 to learn more about their specific care approach. They are ready to answer your questions.

Understanding Their Services

Promise Hospice, Inc operates as a for-profit hospice provider. They have earned the Joint Commission seal. This means they meet high standards for safety and care quality. The Joint Commission visits providers to make sure they follow strict rules. They look at how the team handles medicine and patient safety. That is a good sign for families. Medicare certification means they must follow federal rules to keep their status. This provider keeps a small team to manage patient care needs. They have five total employees on staff. This includes one registered nurse and one licensed practical nurse. They also have one physician and two volunteers. Having a physician on the team helps with medical decisions. It shows they value expert oversight. You should feel comfortable asking how their small team supports each patient every single day.

Quality Ratings

Official quality ratings for this provider are not yet available from Medicare. You should ask the provider for their own internal quality reports or references during your initial meeting.

What Is Hospice Care Like in Los Angeles?

Hospice care in Los Angeles provides comfort and support to people with serious illnesses. The goal is to manage pain and improve quality of life. Teams often include nurses, doctors, and volunteers who visit patients where they live. For this provider, the team includes one registered nurse and one licensed practical nurse. They also have a physician and two volunteers. This group works together to support the patient and their family. Some hospice teams in the city also offer social workers or chaplains. You should check if those roles are part of the support you get. Hospice is about making every day count. It is not just about the medical side of care. It is about the human side too. Ask how their specific staff members coordinate with your family to provide the best possible support during this time.

What to Ask When Choosing a Hospice Provider

Finding the right fit for your family takes some time. You want to be sure about the care your loved one will receive. Start by asking how quickly a nurse can get to your home if an emergency happens at night. Ask about the role of their volunteers and how they interact with patients. It is also good to ask how they handle pain management and comfort care. Ask them how they talk to your regular doctor. Good communication between the hospice team and your own doctor is very helpful. Find out what happens if your needs change suddenly. A good provider will have a clear plan for these moments. Do not feel rushed when you ask these questions. You deserve clear and honest answers from the team you choose.

Keep Your Family Stories Alive

Your loved one has a lifetime of memories. We can help you save their stories and wisdom for future generations to cherish.

Preserve Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.