HospiceScout

PROMISE HOSPICE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
2140 W OLYMPIC BLVD SUITE 326
LOS ANGELES, CA 90006
Ownership Type
For-Profit
Medicare Certified Since
June 18, 2013

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PROMISE HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers2

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PROMISE HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PROMISE HOSPICE, INC compares to hospices nationwide.

4

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 94.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment94.1%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed94.3%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Providing Care in Los Angeles

Promise Hospice, Inc. serves patients and their families throughout Los Angeles, California. Located on West Olympic Boulevard, they provide end-of-life care focused on comfort and dignity. The team supports patients where they live. This might be a private home, a nursing facility, or an assisted living center. Getting the right support during a difficult time makes a world of difference. That is the core of their mission. They work to manage pain while honoring the wishes of those in their care. Choosing a partner for this journey is a big step. It is about finding a team that truly listens to your needs. And that is exactly what this provider aims to do for the local community.

About Promise Hospice, Inc.

Promise Hospice, Inc. is a for-profit hospice provider. They have been Medicare certified since June 18, 2013. That gives them over a decade of experience in the field. When you look at for-profit hospice, it just means the agency is structured as a business. That does not change the core mission of care. Every Medicare-certified hospice must follow strict federal rules. These rules ensure that all patients get a baseline level of service. You should feel comfortable asking about their specific team structure. Ask who will visit the home and how often. Most agencies have nurses, aides, and social workers on staff. Understanding how they coordinate care is vital. You deserve to know exactly how they will support your loved one during this time.

Quality Ratings

Medicare quality ratings for Promise Hospice, Inc. are not yet available. This happens sometimes when a provider is new or hasn't been surveyed recently. It does not mean they provide poor care. It just means there is no official score to look at yet. Always ask for references or a meeting with their clinical lead.

Understanding Hospice Care in Los Angeles

Los Angeles is home to many hospice providers. This gives families plenty of options to find the right fit. But having many choices can feel overwhelming. The key is to look for a team that covers your specific area of the county. Los Angeles is huge. Some agencies specialize in certain neighborhoods or cultural needs. Think about what matters most to your family. Is it a specific language? Is it the ability to reach a nurse at 3:00 AM? Those are the details that matter when you are in the thick of it. Most providers are happy to answer these questions directly. Reach out and see how they respond. A good provider will be patient and kind. They should never rush you when you are trying to make a hard decision.

What to Ask When Choosing a Hospice Provider

You have the right to ask hard questions. Start by asking how they handle pain management at night or on weekends. This is a common worry for many families. Here is a list to help you get started:

  • How quickly can a nurse get to the house in an emergency?
  • What support do you offer to family members who are grieving?
  • How do you decide which team members visit my loved one?
  • Can you tell me about your experience with my loved one's specific illness?

The answers will tell you a lot about their culture. Do they sound like a team? Or do they sound like they are just checking boxes? Trust your gut. If you feel heard, that is a very good sign. Keep asking until you feel confident in your choice.

Keep Their Stories Alive

Your loved one has a lifetime of memories to share. Preserving these stories is a beautiful way to honor their journey and keep their wisdom close for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.