HospiceScout

FIRST SERENITY HOSPICE, INC.

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
10350 SANTA MONICA BLVD SUITE 210
LOS ANGELES, CA 90025
Ownership Type
For-Profit
Medicare Certified Since
August 20, 2014

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for FIRST SERENITY HOSPICE, INC.
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers3

11

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what FIRST SERENITY HOSPICE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.

Compassionate Care in Los Angeles

FIRST SERENITY HOSPICE, INC. offers end-of-life support to patients and families in Los Angeles, California. They focus on comfort and quality of life for those with serious illness. The team works to manage pain and help patients stay in their own homes. They aim to provide peace during a difficult time. Families in the Los Angeles area can reach them at (310) 388-8790 to discuss their care needs. The office is at 10350 Santa Monica Blvd, Suite 210. Their staff works to meet the physical and emotional needs of every person they serve. They focus on dignity and respect for all patients under their care. Choosing the right hospice team is a big step for your loved one. This provider is ready to talk about how they can help you.

About FIRST SERENITY HOSPICE, INC.

This hospice is a for-profit organization. It has been Medicare certified since August 20, 2014. This means they have met federal standards to provide hospice care. Families should know that Medicare certification is a baseline for quality. It ensures the provider follows national rules for patient safety and care delivery. Over the past decade, they have gained experience serving the Los Angeles community. When you look for a hospice, it helps to know how long they have served the area. Longevity can show a commitment to the local community. You should ask them about their specific team structure. Ask how they handle emergencies after regular business hours. It is important to feel comfortable with the people who will enter your home. Take your time to interview them and see if they are a good fit for your family.

Quality Ratings Update

Official quality ratings for this provider are not yet available from CMS. We recommend calling the provider directly to ask about their quality programs and how they measure success.

Understanding Hospice Care in Los Angeles

Los Angeles has many hospice options for families in need of support. Hospice care is not just about medical help. It is about total support for the patient and their family. The goal is to keep the patient comfortable and pain-free. Most care happens where the patient lives. This could be a private home or a care facility. A hospice team usually includes doctors, nurses, and social workers. They also offer spiritual support and volunteers to sit with patients. In a large city like Los Angeles, you have choices. You should look for a team that responds quickly to your calls. They should be able to visit your home when you need them most. Good hospice care brings peace and comfort to your daily life. It allows you to focus on spending time with your loved ones.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a very personal decision. You should feel free to ask many questions. Here are a few things to consider before you pick a provider:

  • How fast can a nurse reach our home in an emergency?
  • What specific services do you offer for emotional and spiritual support?
  • How does your team talk to our family about changes in the patient's condition?
  • Can you explain how you manage pain and other difficult symptoms?

Make sure you write down the answers you get. Compare them to what is most important to your family. It is okay to speak with more than one provider. You want a team that listens to your concerns. They should treat your loved one with kindness and patience. Trust your gut feeling when you talk to them. The right team will make you feel supported and heard.

Preserve Your Family History

Your family story is a gift. During this time, it is special to capture memories and wisdom to share with future generations. We can help you start this journey.

Start Your Legacy Project

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.