VERDUGO HOSPICE CARE CENTER
Provider Information
- Address
- 4170 VERDUGO ROAD
LOS ANGELES, CA 90065 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 25, 2004
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Licensed Practical Nurses (LPN) | 15 |
| Physicians | 6 |
| Volunteers | 2 |
51
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VERDUGO HOSPICE CARE CENTER reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VERDUGO HOSPICE CARE CENTER compares to hospices nationwide.
14.9 minutes
of nurse care per routine home care day, on average
That is the 75th percentile among hospices nationally. The national median is about 12 minutes.
53
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.9 min
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.7%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits38.7%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.4%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months56.2%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care24.8%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice6.6%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$29,885 · 91st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 11.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment99.2%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life11.9%
- All care steps completed99.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer12%
- Dementia41%
- Heart and circulatory disease26%
- Lung and respiratory disease7%
- Stroke10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Verdugo Hospice Care Center
Verdugo Hospice Care Center provides end of life support to families in Los Angeles, California. They operate as a freestanding hospice agency. This means they focus solely on hospice needs rather than acting as a small part of a larger hospital system. The agency earned accreditation from the Joint Commission. This group sets high standards for safety and quality in healthcare. They have served the community since 2004. Their team works to manage pain and provide comfort for patients at home or in other settings. Selecting a provider is a major decision for your family. Understanding how they operate can bring some peace of mind during a hard time. You deserve to know who will be caring for your loved one every day. This agency brings years of local experience to their work in the Los Angeles area.
Provider Background
Verdugo Hospice Care Center functions as a for-profit organization. They have held Medicare certification for two decades. The Joint Commission accreditation serves as an independent seal of approval. It shows the agency meets strict national standards for patient care and safety. Most families do not know what this accreditation entails. It requires the agency to undergo regular, detailed reviews by outside experts. These experts check everything from how the staff handles medicine to how they follow safety rules. This helps ensure that the care provided meets consistent quality benchmarks. With 51 total employees, the agency maintains a specific mix of professionals to support your loved one. The staff includes eight registered nurses and 15 licensed practical nurses. Six physicians and two volunteers round out the team. They work together to address physical symptoms and emotional needs. Having this level of staffing allows them to manage patient care needs with a clear plan.
Quality Summary
What Is Hospice Care Like in Los Angeles?
Hospice care in Los Angeles focuses on comfort rather than a cure. It brings medical care and emotional support to the place where a patient lives. Most local agencies provide a team that visits the patient on a regular schedule. This team usually includes nurses, doctors, and social workers. They work together to keep the patient pain-free and comfortable. The goal is to improve the quality of each remaining day. You might wonder how a team manages this. They create a plan that fits the specific needs of the patient and the family. Many agencies in the city also offer support for family members who are grieving. This ensures the entire family receives care during a difficult transition. The team acts as a bridge to medical resources. They help manage equipment and medication delivery so families can focus on spending time together. It is a practical way to manage health needs at home.
What to Ask When Choosing a Hospice Provider
Choosing the right team requires a few clear questions. You should feel comfortable asking about their specific services. Here are a few things to consider. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, check how the team handles pain management and symptom control. Ask them to explain their plan for after-hours calls. Third, find out how often a nurse will visit your home for checkups. You should also ask how they support family caregivers who may feel overwhelmed. Do they have volunteers who can sit with the patient for a few hours? These questions help you understand how the agency will fit into your daily life. A good provider will answer these questions with patience and clarity. Take your time to get the answers you need before you make a final choice for your family.
Preserve Your Family Stories
Your loved one has a lifetime of memories. We can help you record these stories so they last for future generations.
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.