HospiceScout

ST CARMEN HEALTH PROVIDERS, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
2030 E ROUTE 66, SUITE 200
GLENDORA, CA 91740
Ownership Type
For-Profit
Medicare Certified Since
October 19, 2015

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ST CARMEN HEALTH PROVIDERS, INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers3

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ST CARMEN HEALTH PROVIDERS, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ST CARMEN HEALTH PROVIDERS, INC compares to hospices nationwide.

13.3 minutes

of nurse care per routine home care day, on average

That is the 61st percentile among hospices nationally. The national median is about 12 minutes.

31

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.3 min

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.6%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life98.2%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits52.1%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.1%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months45.7%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.7%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.3%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)87th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,311 · 76th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 63.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.4%
  • Pain assessment95%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment97.3%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life63.6%
  • All care steps completed92.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer13%
  • Dementia37%
  • Heart and circulatory disease24%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

St. Carmen Health Providers in Glendora

St. Carmen Health Providers, Inc. serves the Glendora area from their office on East Route 66. This freestanding hospice provider offers care to families in Los Angeles County. They have been certified by Medicare since 2015. The team holds accreditation from the Joint Commission. This means an outside group checks their work against high standards. It is a sign of their commitment to safe care. Hospice care focuses on comfort for patients with life-limiting illnesses. They work to manage pain and symptoms while supporting the family unit. This provider is part of the local health network in California. They offer services to help patients live their final months with dignity. Choosing the right partner for this care is a major decision for any family member to make.

About St. Carmen Health Providers, Inc.

This organization operates as a for-profit hospice provider. They have maintained Medicare certification for nearly a decade. The Joint Commission accreditation they hold is a rigorous process. Surveyors visit the site to review clinical records and safety protocols. They look for proof that the staff follows strict rules for patient care. This ensures that the hospice meets national quality goals. The team consists of 13 employees. This includes two registered nurses and two licensed practical nurses. They also have one physician on staff and three volunteers. A small, focused team often allows for more personal attention to each patient. Families should know that having a doctor and nurses on the team is standard for quality hospice care. It allows the team to adjust medication and support as needs change. They focus on the physical and emotional health of the patient every day.

Quality Performance

This provider holds the highest possible marks for quality of care from CMS. They also maintain accreditation from the Joint Commission, which shows a strong commitment to meeting national safety and care standards.

What Is Hospice Care Like in Glendora?

Hospice care in the Glendora area follows a team-based model. You get a group of experts working together for your loved one. The team usually includes a doctor, nurses, and volunteers. They visit the home or facility where the patient lives. The goal is to keep the patient as comfortable as possible. They help with pain and other symptoms that cause distress. Sometimes, nurses visit to check vitals and adjust medicine. Volunteers might sit with the patient to provide company. Social workers can help families handle the emotional side of care. This team approach is common in California hospice settings. It allows the patient to stay in their own home. You can talk to the staff about the specific services they provide in your neighborhood. They are there to answer your questions and guide you through the process.

What to Ask When Choosing a Hospice Provider

Picking a hospice team feels like a big step. You should feel comfortable with the people entering your home. Start by asking how quickly a nurse can arrive in an emergency. You want to know that help is available at any hour. Ask how they coordinate with the patient's primary doctor. Good care requires all doctors to stay on the same page. You should also ask about the role of volunteers. Do they provide companionship or help with errands? Finally, ask how the team supports family members. Caregiving is hard work and you need a support system too. Write down your list of questions before you call. It helps to have a clear head when you speak with the staff. Listen to how they answer your questions. You deserve a team that speaks clearly and listens well to your needs.

Preserve Your Family Stories

Your loved one has a lifetime of memories to share. Capture their unique voice and history during this time to create a lasting gift for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.