HospiceScout

ST CARMEN HEALTH PROVIDERS, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
2060 E ROUTE 66, SUITE 200
GLENDORA, CA 91740
Ownership Type
For-Profit
Medicare Certified Since
October 19, 2015

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ST CARMEN HEALTH PROVIDERS, INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers3

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ST CARMEN HEALTH PROVIDERS, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ST CARMEN HEALTH PROVIDERS, INC compares to hospices nationwide.

13.3 minutes

of nurse care per routine home care day, on average

That is the 61st percentile among hospices nationally. The national median is about 12 minutes.

31

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.3 min

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.6%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life98.2%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits52.1%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.1%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months45.7%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.7%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.3%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)87th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,311 · 76th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 63.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening98%
  • Pain assessment85.3%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment94.3%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life63.6%
  • All care steps completed87.1%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer13%
  • Dementia37%
  • Heart and circulatory disease24%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Glendora

St Carmen Health Providers, Inc. offers hospice services for residents in Glendora, California. They focus on comfort, dignity, and support for families during a difficult season. Their team works out of their office on East Route 66. They aim to provide physical and emotional care that honors each patient's unique journey. This group is dedicated to helping families in Los Angeles County manage care with grace. Choosing the right partner is a big step for your loved one. You want a team that truly listens and responds to your needs around the clock. That is exactly what this local provider strives to offer every single day. Their presence in the community helps ensure that patients stay close to home while receiving care. It is all about keeping your loved one comfortable and surrounded by those they love most.

About ST CARMEN HEALTH PROVIDERS, INC

This is a for-profit hospice provider that has been certified by Medicare since October 19, 2015. That is nearly a decade of service in the Glendora area. Being Medicare-certified means they meet strict federal standards for patient care and safety. Families should know that this provider is held to high benchmarks by government regulators. They must follow specific rules to keep their certification active. This gives you some peace of mind as you review your options. The thing is, hospice is not just about medicine. It is about how a team talks to you and supports your family's emotional needs. St Carmen Health Providers has built a track record over these years. You can look at their history as a sign of their commitment to the local community. They have stayed consistent in their mission to serve patients with care and professional attention.

Top Quality Care

St Carmen Health Providers, Inc. holds a perfect 5 out of 5 overall rating from Medicare. They also earned a 5 out of 5 rating for their quality of care based on the Hospice Care Index. This score means they rank among the best for meeting patient needs.

Understanding Hospice Care in GLENDORA

Hospice care in Los Angeles County is designed to provide comfort when a cure is no longer the goal. It is about making sure your loved one feels little pain and stays peaceful. The team comes to you. Whether your family member lives at home or in a care facility, the hospice staff travels to them. They bring nurses, aides, and counselors to your door. This helps keep the patient in a familiar setting. Most people think hospice is only for the very last days, but that is a myth. You can start these services much sooner to improve quality of life. The goal is to maximize every moment. And it is not just for the patient. Hospice teams also offer support for siblings, children, and spouses. They help you process the heavy feelings that come with caregiving. You do not have to carry this burden all on your own.

What to Ask When Choosing a Hospice Provider

Picking a provider feels like a heavy task. But asking the right questions can make it much clearer. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that someone is available 24/7. Second, ask how they handle pain and other symptoms that might cause distress. You want a team that is proactive, not just reactive. Third, ask what kind of support they provide for family members after a loss. Grief support is a huge part of the hospice promise. Finally, ask how they involve the family in making care plans. You know your loved one best. A good team will always listen to your input. Do not feel rushed to pick the first name you see. Take your time to talk to them. See if their values match what your family needs right now.

Keep Your Family Stories Alive

This time is about more than just medical care. It is a chance to capture the memories and wisdom of your loved one so they are never forgotten by future generations.

Preserve Family Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.