LIFELINK HOSPICE & PALLIATIVE CARE
Provider Information
- Address
- 211 WEST FOOTHILL BLVD, SUITE B
GLENDORA, CA 91741 - Ownership Type
- Non-Profit
- Medicare Certified Since
- September 22, 2016
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what LIFELINK HOSPICE & PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how LIFELINK HOSPICE & PALLIATIVE CARE compares to hospices nationwide.
21 minutes
of nurse care per routine home care day, on average
That is the 96th percentile among hospices nationally. The national median is about 12 minutes.
5
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day21 min
Ranks better than about 96% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.8%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits16%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.2%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.7%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice8.3%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)85th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,229 · 29th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 78.3% of patients or more. Most hospices score above 90 percent.
- Pain screening91.3%
- Breathing difficulty screening95.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed78.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer39%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
LIFELINK HOSPICE & PALLIATIVE CARE
LIFELINK HOSPICE & PALLIATIVE CARE provides support to families in Glendora, California. This non-profit provider serves Los Angeles County from its office on West Foothill Boulevard. They offer specialized end-of-life care and palliative services to help patients manage comfort and dignity. The agency has been Medicare certified since 2016. They maintain accreditation through the Accreditation Commission for Health Care, also known as ACHC. This certification confirms they meet strict national standards for quality and safety. Families can feel confident knowing this provider is held to high benchmarks for their daily operations.
About LIFELINK HOSPICE & PALLIATIVE CARE
This agency operates as a non-profit organization. That means they focus on patient needs rather than profits for shareholders. They earned their Medicare certification in 2016 and have been serving the area ever since. The ACHC accreditation is a badge of excellence that many agencies seek to prove their commitment to excellence. It means an outside group checked their work against tough rules for medical care and documentation. Having this seal shows that a team follows best practices every single day. Most families prefer providers that go the extra mile to get these outside reviews. It demonstrates a clear desire to keep quality high for every person they serve. They have a small, dedicated staff of six people. This includes two registered nurses and one licensed practical nurse who handle clinical tasks. They also work with one volunteer to support the needs of their patients.
High Quality Standards
What Is Hospice Care Like in GLENDORA?
Hospice care in Los Angeles County focuses on comfort and relief from symptoms. Patients often receive this care in their own homes or at a local facility. The team works together to manage pain and emotional needs for the whole family. At this specific location, the team is small and focused. They employ two registered nurses and one licensed practical nurse to oversee clinical care. They also have one volunteer on their team. This size allows for a personal touch during a difficult time. You will find that staff members are ready to talk about how to keep your loved one comfortable at home. They explain the process clearly so you know what to expect each week. It is helpful to meet the team early to see if their style fits your family needs.
What to Ask When Choosing a Hospice Provider
Selecting a care provider is a big decision for any family. You should feel comfortable asking direct questions to get the answers you need. Start by asking how quickly a nurse can reach your home during an emergency. It is also good to ask how they handle pain management and comfort care after hours. Ask who will be the main contact person for your family. You might also want to know how often a nurse will visit your home. Make sure you understand how they support family caregivers as well. Do not be afraid to ask about their experience with specific health conditions. A good provider will be happy to explain their process in simple terms. Good communication is the best way to ensure your loved one gets the care they deserve.
Keep Your Family History Alive
Your family has unique stories that deserve to be remembered forever. We offer tools to help you record and save these memories for future generations.
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Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.