WARM CARE HOSPICE AND PALLIATIVE CARE
Provider Information
- Address
- 12550 BROOKHURST ST, SUITE C
GARDEN GROVE, CA 92840 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 25, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 2 |
| Volunteers | 1 |
17
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what WARM CARE HOSPICE AND PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how WARM CARE HOSPICE AND PALLIATIVE CARE compares to hospices nationwide.
7.7 minutes
of nurse care per routine home care day, on average
That is the 8th percentile among hospices nationally. The national median is about 12 minutes.
38
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.7 min
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends20.4%
Ranks better than about 95% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.9%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits76.8%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months55.4%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.8%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.8%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$43,742 · 99th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 87.5% of patients or more. Most hospices score above 90 percent.
- Pain screening97.6%
- Pain assessment96.3%
- Breathing difficulty screening100%
- Breathing difficulty treatment87.5%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed88.1%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care and Support in Garden Grove
Warm Care Hospice and Palliative Care serves families in Garden Grove, California. They provide specialized end-of-life support and comfort-focused medical care. The team works to keep patients comfortable in their own homes or care settings. Choosing the right hospice is a heavy decision for any family. That is why having local options matters so much. This provider focuses on symptom management and emotional support for both the patient and their loved ones. It is about making each day count. You need a team that listens to your specific needs. They offer services right here in Orange County to help ease the burden of a serious illness.
About WARM CARE HOSPICE AND PALLIATIVE CARE
This hospice has been Medicare certified since November 2019. It operates as a for-profit organization. Being a for-profit provider means they follow specific federal rules to keep their certification. What families should know is that all Medicare-certified hospices must meet the same basic standards for patient care. They are located at 12550 Brookhurst St, Suite C. You can reach them at (657) 233-5988 if you have questions about their specific programs. The thing is, every hospice has its own personality and approach. Some focus more on volunteers, while others emphasize specific medical therapies. Always ask how they handle after-hours calls. That is a big deal when you need help at 2:00 a.m. You deserve a team that stays by your side during the toughest moments.
Understanding Hospice Care in GARDEN GROVE
Orange County has many hospice providers, but finding one that fits your family's culture is key. Hospice is not a place you go. It is a philosophy of care that comes to you. Most care happens where the patient lives. That could be a private house or a nursing home. The goal is simple. They want to reduce pain and improve quality of life. Medicare pays for almost all hospice costs for those who qualify. This includes medicine, medical supplies, and visits from nurses or aides. But do not wait until the very last minute to call. The best care happens when a team has time to build a relationship with the patient. Start the conversation early. It gives you more time to focus on being a family instead of being a patient or a caregiver.
What to Ask When Choosing a Hospice Provider
Talking to a hospice agency can feel overwhelming. Keep these questions in your pocket to stay focused. First, ask how quickly a nurse can get to your home in an emergency. You need to know that help is truly available at all hours. Second, ask what the team looks like. Will you have the same nurse every week, or does it change often? Consistency builds trust. Third, ask how they help with the emotional and spiritual side of things. It is not just about medicine. Ask them how they support the family after a loss, too. Finally, ask if they have experience with your loved one's specific health condition. Some teams have more training in certain areas than others. Take your time with these answers. You are building a partnership for a very important journey.
Preserve Your Family's Story
During this time, the stories and memories you share become even more precious. Find simple ways to capture these moments for future generations to cherish.
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