GOOD HEART HOSPICE & PALLIATIVE CARE GARDEN GROVE
Provider Information
- Address
- 12062 VALLEY VIEW ST, SUITE # 235
GARDEN GROVE, CA 92845 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 12, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GOOD HEART HOSPICE & PALLIATIVE CARE GARDEN GROVE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GOOD HEART HOSPICE & PALLIATIVE CARE GARDEN GROVE compares to hospices nationwide.
3
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Overview of Care
Good Heart Hospice & Palliative Care Garden Grove offers comfort-focused services to residents in Garden Grove, California. Their team provides care for people with serious illnesses. They focus on managing pain and improving the quality of life for patients and their families. This provider serves the local Orange County community from their office on Valley View Street. They strive to support the physical and emotional needs of those they serve. Their staff works to ensure that patients stay comfortable in their own homes or care facilities. Choosing the right hospice is an important step for any family. This provider offers specialized support to help patients and families through difficult health journeys.
About Good Heart Hospice & Palliative Care Garden Grove
Good Heart Hospice & Palliative Care Garden Grove is a for-profit hospice provider. They have been certified by Medicare since June 12, 2017. This long history shows their commitment to meeting federal safety and care standards. For-profit status means the agency is a private business. Families should know that all Medicare-certified hospices must follow strict rules for care. These rules help ensure that every patient gets the same basic level of support. You can feel confident that this provider has passed official government checks to earn their certification. When you meet with them, ask how their team approach helps your specific situation. They can explain their care plans and how they coordinate with your primary doctor. Understanding these details can help your family feel more at peace with your choice.
Quality Ratings Note
Understanding Hospice Care in Garden Grove
Hospice care is a special way to support people facing a terminal illness. It is not about giving up hope. Instead, it is about shifting the goal to comfort and dignity. In Garden Grove, many families find that hospice care allows their loved ones to stay at home. The hospice team visits the patient wherever they live. This includes private homes, assisted living, or nursing facilities. The team includes nurses, doctors, social workers, and volunteers. They work together to manage pain and other symptoms. They also offer emotional and spiritual support to the whole family. Hospice care is fully covered by Medicare for those who qualify. It is designed to surround the patient with a team that focuses on their personal wishes. This care helps families spend more quality time together during a challenging season of life.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for your family. You should feel comfortable with the team you pick. Here are some key questions to ask during your first meeting:
- How quickly can a nurse or doctor arrive if we have a middle-of-the-night emergency?
- How does your team keep our family doctor involved in the daily care plan?
- What specific services do you offer to help our family cope with grief and stress?
- Can you explain how your team helps manage pain and other difficult symptoms?
Take your time when you ask these questions. Listen to how the staff answers you. You want a team that is kind, clear, and easy to reach. Trust your instincts when you talk to them. A good provider will be happy to answer all your questions. They want you to feel confident and supported from the very first day.
Preserve Your Family Stories
This time is often a chance to reflect on the life and legacy of your loved one. Recording these stories can be a beautiful gift for future generations to cherish.
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Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.