HospiceScout

SUNNYSIDE HOSPICE AND PALLIATIVE CARE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
12377 LEWIS ST, SUITE 103
GARDEN GROVE, CA 92840
Ownership Type
For-Profit
Medicare Certified Since
June 28, 2017

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SUNNYSIDE HOSPICE AND PALLIATIVE CARE
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians1

7

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SUNNYSIDE HOSPICE AND PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SUNNYSIDE HOSPICE AND PALLIATIVE CARE compares to hospices nationwide.

12.1 minutes

of nurse care per routine home care day, on average

That is the 48th percentile among hospices nationally. The national median is about 12 minutes.

22

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.1 min

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.6%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.6%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits89%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care2.4%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months52.4%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care11.9%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.4%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$34,571 · 95th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 29.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening98%
  • Pain assessment88%
  • Breathing difficulty screening98%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed98%
  • Beliefs and values discussed98%
  • Visits in the last days of life29.2%
  • All care steps completed91.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia46%
  • Heart and circulatory disease25%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Serving Your Community

Sunnyside Hospice and Palliative Care provides end-of-life support for patients in Garden Grove, California. They focus on comfort, dignity, and quality of life for those facing serious illness. The team at their Lewis Street office works to manage pain and help families navigate difficult health transitions. It is a local option for Orange County residents looking for dedicated hospice care. That is a big deal when you need support close to home. They offer both hospice and palliative care services to meet different patient needs. The goal is simple: to help your loved one feel as comfortable as possible. Choosing the right care team is a major step. Having a provider in your own backyard often makes coordinating care much easier for everyone involved. They are there to support the whole family, not just the patient.

About Sunnyside Hospice and Palliative Care

Sunnyside Hospice and Palliative Care has been Medicare certified since June 28, 2017. This means they meet federal standards for the care they provide to patients. They operate as a for-profit organization. Some families prefer for-profit groups while others choose non-profit ones. The key is finding a team that aligns with your family's personal values and needs. What most people do not realize is that all Medicare-certified hospices must follow the same basic rules for care. You can find them at 12377 Lewis St, Suite 103, in Garden Grove. They have spent years building their reputation in the local community. It is helpful to know how long a provider has been around. Their longevity shows they have experience managing the complex needs of patients in Orange County. Always take the time to talk with them about their specific approach to care.

Quality Performance

Sunnyside Hospice and Palliative Care holds a 4 out of 5-star overall rating from Medicare. They also earned a 4 out of 5-star rating for their quality of care. These scores come from the CMS Hospice Care Index, which measures how well a provider manages patient needs. A four-star rating is a strong indicator of reliable, high-quality service.

Understanding Hospice Care in Garden Grove

Garden Grove is home to many hospice providers, giving families several choices for end-of-life care. This variety is good, but it can also feel overwhelming. The thing is, all hospice care follows the same Medicare benefit structure. This includes medical equipment, medications, and visits from nurses or aides. But the "vibe" or culture of each group can feel quite different. Some are part of larger national chains. Others are smaller, independent teams like Sunnyside. You want a team that communicates well and responds quickly when you call. And do not forget to ask how they handle after-hours emergencies. That is often when families feel the most stressed. Having a local provider means their staff knows the local hospitals and pharmacies. This local knowledge can make a real difference in how smoothly things run. Take your time to interview a few options before you decide.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a personal choice that requires clear information. You should feel comfortable asking direct questions during your first meeting. Here are a few things to bring up. First, ask how many visits a nurse will make each week. It is important to know what to expect. Second, ask who will answer the phone at night or on weekends. You need to know you can reach a real person when things get tough. Third, ask how they manage difficult pain or symptoms. Good providers have a clear plan for these moments. And finally, ask what they do to support family members after a loss. Grief support is a standard part of the hospice benefit. Do not be afraid to ask these questions. A good provider will be happy to answer them clearly and with kindness. You deserve to feel confident in your choice.

Preserve Your Family's History

This time of life is about more than just medical care. It is also about the stories and memories that make your family unique. We can help you capture those moments to share with future generations.

Start Your Legacy Project

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.