DIRECT HOSPICE CARE, INC
Provider Information
- Address
- 11700 DUBLIN BLVD.
DUBLIN, CA 94568 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 8, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 3 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what DIRECT HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how DIRECT HOSPICE CARE, INC compares to hospices nationwide.
16.3 minutes
of nurse care per routine home care day, on average
That is the 84th percentile among hospices nationally. The national median is about 12 minutes.
29
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.3 min
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.9%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits25.2%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months60.9%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$26,759 · 86th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 27.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment88.2%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life27.2%
- All care steps completed96.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer14%
- Dementia46%
- Stroke15%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Direct Hospice Care, Inc
Direct Hospice Care, Inc serves the Dublin, California area from their office on Dublin Boulevard. This provider offers end of life support services to residents throughout Alameda County. They have been certified by Medicare since early 2021. The team holds accreditation from the Joint Commission, which shows they meet high standards for patient safety and care quality. This group provides care through a team of eight staff members. They focus on meeting the needs of families during a difficult time.
About Direct Hospice Care, Inc
This is a for profit hospice provider. They have participated in the Medicare program for several years. The Joint Commission accreditation is a key detail for families to consider. This group is an independent organization that reviews health care providers. They check if a hospice meets strict rules for safety and quality. It is a sign of extra effort. Most hospice teams work hard to pass these reviews. When a provider earns this status, it means they have invited outside experts to look at how they help patients. Families should know that this process takes time and focus. It shows the team wants to do things the right way. They aim to keep their care consistent for every patient they see each day.
Quality of Care
What Is Hospice Care Like in Dublin?
Hospice care in this part of Alameda County centers on comfort and personal attention. The team at this location includes two registered nurses and one licensed practical nurse. They work alongside two physicians and three volunteers to support patients. This mix of staff allows them to handle medical needs while also providing a human touch. That is the goal of hospice. The nurses manage pain and symptoms so the patient stays comfortable at home. Physicians oversee the medical plan. Volunteers often provide companionship or help with small tasks around the house. Having a diverse team means someone is always ready to answer questions. They keep the focus on the goals of the patient and their family. It is a quiet but active form of support.
What to Ask When Choosing a Hospice Provider
Choosing the right team is a big step. You should feel comfortable with the people who will enter your home. Start by asking how quickly a nurse can arrive if a problem happens at night. Ask how they keep the family updated on changes in the condition of the patient. You might also ask how the volunteers support the family beyond basic medical care. Find out how the team helps with grief support after the loss of a loved one. Each provider has a different style. Listen to the answers to see if they match what your family needs right now. Do not be afraid to ask for clarity. You deserve to understand the plan for care from the very start.
Preserve Your Family Stories
Recording the memories and wisdom of your loved ones creates a lasting gift for future generations to cherish.
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