DIRECT HOSPICE CARE, INC
Provider Information
- Address
- 11700 DUBLIN BLVD.
DUBLIN, CA 94568 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 8, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 3 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what DIRECT HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how DIRECT HOSPICE CARE, INC compares to hospices nationwide.
16.3 minutes
of nurse care per routine home care day, on average
That is the 84th percentile among hospices nationally. The national median is about 12 minutes.
29
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.3 min
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.9%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits25.2%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months60.9%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$26,759 · 86th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 27.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment88.6%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life27.2%
- All care steps completed96.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer14%
- Dementia46%
- Stroke15%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Direct Hospice Care, Inc.
Direct Hospice Care, Inc. is a hospice provider based in Dublin, California. They offer end-of-life support for patients and their families in Alameda County. The agency has been certified by Medicare since early 2021. Their team holds accreditation from the Joint Commission. This means an outside group checked their work to make sure they follow high safety standards. It is a good sign for any family looking for professional care. They operate as a freestanding hospice in the local area. Choosing a certified provider helps give you peace of mind during a hard time. They focus on meeting the needs of those they serve every day.
About Direct Hospice Care, Inc.
This is a for-profit hospice agency. They have served the Dublin community since 2021. The Joint Commission accreditation is a big deal for quality. This group looks at how the agency handles medical records and patient safety. They want to ensure that every patient gets safe, high-quality care. A team of eight employees runs the daily operations at this location. This small team includes two registered nurses and one licensed practical nurse. They also have two physicians and three volunteers on staff. Having doctors and nurses working together is important for managing pain. Families should know that this agency meets federal rules for hospice care. Their status shows they remain committed to the standards set by Medicare. You can feel better knowing they have passed these reviews.
Quality Note
What Is Hospice Care Like in Dublin?
Hospice care in Dublin focuses on comfort for the patient. It aims to improve quality of life when a cure is no longer the goal. The care team visits the patient at home or wherever they live. They provide medicine and supplies to keep the patient free of pain. This agency uses a team approach to cover all needs. Their staff includes two registered nurses and one licensed practical nurse. They also have two doctors to oversee the medical care plan. Volunteers are also part of the team to provide extra support for the family. This mix of staff ensures that someone is always ready to help. Having this support nearby makes a difference for families in Alameda County. You get professional medical help combined with personal care. It is a standard way to handle end-of-life needs in this state.
What to Ask When Choosing a Hospice Provider
Finding the right hospice team is a big decision. You should feel comfortable with the people who will care for your loved one. Start by asking how quickly a nurse can get to your home if an emergency happens at night. Ask about the role of the volunteers and how they can help your family. It is also wise to ask how the agency handles pain medicine and symptom relief. You might want to know how the doctors and nurses coordinate with your own family doctor. Ask if they provide specialized care for specific conditions. Make sure you understand what services are included and how they bill for them. Clear answers help you make a choice that fits your family. Take your time to get the facts you need before you decide.
Preserve Your Family Stories
During this time, your family history is more important than ever. We can help you save those memories for the future.
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