HospiceScout

VNA OF GREATER LOS ANGELES, INC

For-ProfitFreestanding Hospice

Provider Information

Address
402 S PROSPECTORS RD. SUITE G-200
DIAMOND BAR, CA 91765
Ownership Type
For-Profit
Medicare Certified Since
May 5, 1989

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for VNA OF GREATER LOS ANGELES, INC
RoleStaff Count
Registered Nurses (RN)5
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers5

18

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what VNA OF GREATER LOS ANGELES, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how VNA OF GREATER LOS ANGELES, INC compares to hospices nationwide.

12 minutes

of nurse care per routine home care day, on average

That is the 47th percentile among hospices nationally. The national median is about 12 minutes.

24

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12 min

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.1%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life84.1%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits80.3%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care15%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months37.5%

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$34,453 · 95th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 34.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed90.5%
  • Visits in the last days of life34.3%
  • All care steps completed90.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease32%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

VNA of Greater Los Angeles, Inc.

VNA of Greater Los Angeles, Inc. serves the Diamond Bar area by providing dedicated hospice care to families in need. They offer comfort-focused support designed to improve quality of life during serious illness. Whether you are at home or in a care facility, their team works to manage pain and provide emotional support. They have been a part of the local healthcare landscape for many years. Choosing the right hospice partner is a personal journey, and this team is ready to help you navigate those difficult days. They focus on dignity and respect for every person they serve. It is about making sure your loved one feels comfortable and heard. That is the core of their mission in the Los Angeles region.

About VNA of Greater Los Angeles, Inc.

This provider is a for-profit organization that has been Medicare certified since May 5, 1989. That is over three decades of experience serving the community. Being Medicare certified means they meet strict federal standards for safety and quality. For families, this history provides a sense of stability. You want a team that knows how to handle the complex needs of end-of-life care. They operate out of their office on S. Prospectors Rd. and serve the surrounding Los Angeles County area. You should always check if their specific service area covers your neighborhood. The thing is, having a provider with deep roots in the community makes a real difference. They understand the local resources and can connect you with extra help if you need it. It is a big deal to have that kind of support nearby.

Quality Performance

VNA of Greater Los Angeles, Inc. holds a 4 out of 5-star rating for both overall performance and quality of care. These scores come from the CMS Hospice Care Index, which measures how well a provider treats pain and helps patients. A 4-star rating shows a strong commitment to keeping patients comfortable and supported.

Understanding Hospice Care in Diamond Bar

Hospice care in Diamond Bar is about more than just medical visits. It is a team approach that includes nurses, social workers, and volunteers. They all work together to support the patient and the family. Most people think hospice is only for the final days, but you can start much sooner. The goal is to focus on comfort rather than a cure. This allows your loved one to spend more time doing what they enjoy. And that is what matters most. In Los Angeles County, you have several choices for care, so take your time to compare. Look for a team that listens to your goals and honors your wishes. The right provider will feel like a partner in your care. They should be available to answer your questions at any hour of the day or night.

What to Ask When Choosing a Hospice Provider

Finding the right fit can feel overwhelming. Start by asking clear questions to help narrow your search. First, ask how quickly a nurse can get to your home if an emergency happens. You need to know that help is just a phone call away. Second, ask how they handle pain management and symptoms during the night. You deserve peace of mind around the clock. Third, ask what kind of support they offer to family members after a loss. Grief is hard, and you should not have to face it alone. And finally, ask if they have experience with your loved one's specific diagnosis. Each situation is unique, and you want a team that feels prepared. Trust your gut feeling during these talks. The way they answer is just as important as the facts they provide.

Keep Your Family Stories Alive

During this time, your family history is more important than ever. Preserve the memories and life lessons of your loved ones in a way that lasts for generations to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.