VNA OF GREATER LOS ANGELES, INC
Provider Information
- Address
- 402 S PROSPECTORS RD. SUITE G-200
DIAMOND BAR, CA 91765 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 5, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
| Volunteers | 5 |
18
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VNA OF GREATER LOS ANGELES, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VNA OF GREATER LOS ANGELES, INC compares to hospices nationwide.
12 minutes
of nurse care per routine home care day, on average
That is the 47th percentile among hospices nationally. The national median is about 12 minutes.
24
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12 min
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life84.1%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits80.3%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care15%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months37.5%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$34,453 · 95th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 34.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed87.0%
- Visits in the last days of life34.3%
- All care steps completed87.0%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease32%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
VNA of Greater Los Angeles
VNA of Greater Los Angeles serves families in Diamond Bar, California. This freestanding hospice provider offers care to those in need of end-of-life support. They have provided these services to the community since May 1989. Getting care from a long-standing provider helps bring stability to a difficult time. Their team works to meet the needs of each patient. Choosing a local provider often makes it easier for family members to visit and stay connected with their loved ones during care.
About VNA of Greater Los Angeles, Inc
This provider operates as a for-profit organization. They have maintained Medicare certification for over three decades. This certification means they follow federal rules for patient safety and quality. Families should know that being Medicare certified is a baseline requirement for hospice providers in the United States. It ensures that the agency meets specific standards for reporting and care delivery. Because they are a freestanding hospice, their entire focus is on end-of-life support. They do not balance this mission with other hospital services. This level of focus can provide a consistent experience for patients and families. You should look for providers that show a clear history of meeting these quality marks over time. It is one way to judge their dedication to the people they serve.
What Is Hospice Care Like in Diamond Bar?
Hospice care in this part of California focuses on comfort and pain management. The team at VNA of Greater Los Angeles includes 18 employees. This includes five registered nurses and two licensed practical nurses who manage medical needs. One physician oversees the clinical side of care. They also have five volunteers who provide extra support to families. This mix of staff ensures that medical care is paired with emotional presence. Volunteers often sit with patients or help with small tasks. It is a team effort. The goal is to keep the patient comfortable in their own home or a care facility. Having enough nurses on staff means someone is usually ready to help when symptoms change. This is how they maintain a high quality of care for the community.
What to Ask When Choosing a Hospice Provider
You need to feel comfortable with the team you choose. Start by asking how many nurses they have on staff to handle emergencies at night. Ask how quickly a nurse can get to your home if a problem happens. It is also good to ask how they handle pain management and what medicines they use for comfort. You should ask about their volunteer program as well. Ask what specific tasks the volunteers do for the family. Do they offer help with errands or just sit with the patient? You might ask how they communicate changes in the patient's condition to the family. Clear talk matters. Make sure you understand their plan before you sign any papers. Getting answers to these questions will help you feel more confident in your final decision.
Other Hospice Providers Nearby
ST. MARY'S HOSPICE, INC
ST. LUKE'S HOSPICE, INC.
VIDA HOSPICE SERVICES, INC
HOSPICE OF SOUTHERN CALIFORNIA
ABBA HOSPICE INC
QUALITY HOSPICE CARE, INC
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