QUALITY HOSPICE CARE, INC
Provider Information
- Address
- 3333 S BREA CANYON RD SUITE 217
DIAMOND BAR, CA 91765 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 16, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 2 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what QUALITY HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how QUALITY HOSPICE CARE, INC compares to hospices nationwide.
17 minutes
of nurse care per routine home care day, on average
That is the 87th percentile among hospices nationally. The national median is about 12 minutes.
21
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day17 min
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.9%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits28.2%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months67.4%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.5%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.3%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$37,921 · 97th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 36.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life36.7%
- All care steps completed86.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia47%
- Heart and circulatory disease36%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Quality Hospice Care, Inc.
Quality Hospice Care, Inc. serves patients and families in Diamond Bar, California. This provider operates as a for-profit hospice agency. They have been certified by Medicare since early 2018. The agency holds accreditation from the Joint Commission. This group acts as an independent auditor to check for high safety standards. They review how agencies handle patient care and medical records. Having this seal shows that the agency meets strict national rules. It is a sign of dedication to high standards of care. Their team includes eight employees who work together to support patients. This includes two registered nurses and one licensed practical nurse. They also work with two volunteers to help meet patient needs. Families should know that this team is local and ready to help. They focus on providing care that meets federal guidelines for quality.
Understanding Agency Background
Quality Hospice Care, Inc. is a for-profit hospice provider. Being for-profit means the agency is held to specific tax and business rules. But they still must follow the same Medicare rules as non-profit groups. The agency is a freestanding hospice. This means they are not part of a hospital or a larger nursing home chain. They operate as their own entity. The Joint Commission accreditation adds a layer of oversight to their work. This group sends experts to look at how the agency runs daily tasks. They check if the staff follows proper procedures for medicine and patient safety. Most families feel better when they see an agency has this extra badge. It proves they are willing to open their doors to outside experts. This commitment helps keep the quality of care high for everyone they serve. It matters when you need reliable support.
Quality Performance
What Is Hospice Care Like in Diamond Bar?
Hospice care in Diamond Bar focuses on comfort when a cure is no longer the goal. The team visits you at home or in a care facility. They manage pain and other symptoms to keep the patient calm. The staff includes nurses and volunteers who coordinate visits. Having a team of eight people means they can handle daily needs well. Registered nurses manage the medical side of things. Licensed practical nurses help with daily tasks and monitoring. Volunteers provide extra support for the family during hard times. This mix of staff ensures that someone is always watching over the patient. The goal is to improve the quality of every day. If you live in Los Angeles County, this agency is one option for your care. They bring the hospice experience directly to your front door. It is a local service built for local needs.
What to Ask When Choosing a Hospice Provider
Choosing a provider is a big decision for your family. You should feel free to ask questions before you sign any papers. Start by asking how quickly they can start care after a referral. Speed matters when a patient is in pain. Ask how they handle calls after business hours or on the weekends. You need to know that help is available at any time. Inquire about how often a nurse will visit the patient. It helps to know the expected schedule for care. Ask if they have experience with the specific condition the patient has. Every illness is different. A good agency will answer these clearly and with kindness. Do not feel rushed during these talks. You have the right to get all the facts before you decide on a partner for care.
Keep Your Family Stories Alive
Sharing memories and personal stories is a powerful way to connect with loved ones during hospice care.
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