HospiceScout

VIDA HOSPICE SERVICES, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
21671 GATEWAY CENTER DR SUITE 104
DIAMOND BAR, CA 91765
Ownership Type
For-Profit
Medicare Certified Since
May 7, 2018

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for VIDA HOSPICE SERVICES, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians0
Volunteers0

2

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what VIDA HOSPICE SERVICES, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how VIDA HOSPICE SERVICES, INC compares to hospices nationwide.

9.8 minutes

of nurse care per routine home care day, on average

That is the 23rd percentile among hospices nationally. The national median is about 12 minutes.

10

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.8 min

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.3%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits88.5%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care2.3%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months36.4%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care2.3%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.3%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,236 · 75th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 92.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment93.6%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed92.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease47%
  • Lung and respiratory disease34%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

VIDA HOSPICE SERVICES, INC in Diamond Bar

VIDA HOSPICE SERVICES, INC provides end-of-life care for patients in Diamond Bar, California. They focus on comfort, pain management, and emotional support for families during a difficult season. The team works to honor the wishes of each patient while managing symptoms at home or in a care facility. Choosing the right hospice is a major step. It is about finding a team that fits your family's unique needs. This provider serves the Los Angeles area with a commitment to quality standards set by federal experts. Their office on Gateway Center Drive acts as a hub for their local care teams. They are there to help when you need answers most. It is not just about medical care. It is about supporting the whole person and their loved ones through every single day.

About VIDA HOSPICE SERVICES, INC

This provider operates as a for-profit organization. They have been Medicare certified since May 7, 2018. That is over six years of experience helping local families. Being Medicare certified means they meet strict rules for safety and care quality. The thing is, not all providers are the same. You should feel free to ask them about their specific experience with your loved one’s condition. For-profit status simply describes their business model. It does not change the core mission of providing hospice support. Families often find it helpful to look at how long a provider has served the community. VIDA has a track record that spans several years in the Los Angeles region. They aim to provide consistent care. That matters when you are trying to find peace of mind. You deserve a team that listens and responds to your concerns quickly.

Understanding Hospice Care in Diamond Bar

Hospice care in Southern California is a vital resource for many families. It brings specialized medical teams directly to the patient. You do not have to travel to a clinic or hospital for help. The goal is simple. It keeps your loved one comfortable and surrounded by familiar things. Diamond Bar residents have access to various hospice options. But, it is important to pick one that knows the local area well. Why? Because local providers can get supplies and staff to your door faster. They also know the local doctors and hospital systems. That can make a world of difference during a crisis. Most people do not realize that hospice is not just for the final days. It is for the final months. The earlier you reach out, the more support your family receives. It is a way to focus on life, not just the illness.

What to Ask When Choosing a Hospice Provider

Choosing a partner for this journey is a big deal. You want to feel confident in the team you pick. Start by asking how they handle after-hours calls. Will you get a real person on the line at 2:00 AM? That is a must. Next, ask how often a nurse will visit the home. You need to know the schedule. Also, ask how they manage pain and other symptoms. Do they have a specific plan for the weekend? And finally, ask if they offer spiritual or grief support for your family members. These services are often included but it is good to confirm. Don't be afraid to ask for clarity. A good provider will be happy to explain their process. They should make you feel heard and respected throughout the entire conversation.

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Helpful Guides for Families

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.