HospiceScout

HI-TOP HOSPICE CARE INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
829 N LA CADENA DRIVE
COLTON, CA 92324
Ownership Type
For-Profit
Medicare Certified Since
November 10, 2021

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HI-TOP HOSPICE CARE INC
RoleStaff Count
Registered Nurses (RN)1
Volunteers0

1

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HI-TOP HOSPICE CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HI-TOP HOSPICE CARE INC compares to hospices nationwide.

5

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

HI-TOP HOSPICE CARE INC

HI-TOP HOSPICE CARE INC is a hospice provider serving the Colton area in San Bernardino County. This freestanding hospice has been certified by Medicare since November 2021. They hold accreditation from CHAP. This is a third-party group that checks if a provider meets high standards for patient safety and care quality. Choosing a certified provider helps families know that the agency meets federal rules for end-of-life support. This agency operates as a for-profit business. It is small, with one registered nurse on staff to manage patient needs. Finding the right fit for your loved one is a major step. Having this information helps you compare your local options with confidence. We want you to feel prepared as you look at the care choices near your home.

About HI-TOP HOSPICE CARE INC

HI-TOP HOSPICE CARE INC is a for-profit provider based in California. Being a for-profit agency means they operate under a specific business model. They have been active in the Medicare system since 2021. Their CHAP accreditation is a positive sign for families to see. This group looks at how the agency handles medical records and staff training. They also check if the agency follows all safety laws. Most families look for this accreditation because it shows a commitment to external oversight. The team here is currently small. It includes one registered nurse. You should talk with them about how they handle after-hours calls or emergencies. Ask about their plan for your specific area. They can explain how they manage care visits for patients in Colton. Knowing these details helps you make a choice that fits your family needs.

Quality Ratings Note

Official quality ratings for this provider are not yet available from CMS. However, their CHAP accreditation shows a commitment to meeting independent standards for patient care and safety.

What Is Hospice Care Like in COLTON?

Hospice care in San Bernardino County focuses on comfort and quality of life. It is not about curing an illness. Instead, the goal is to manage symptoms and pain. This allows patients to spend their time in a way that feels meaningful to them. Most care happens right where the patient lives. That might be a private home or a care facility. The team at HI-TOP HOSPICE CARE INC includes one registered nurse. This professional leads the medical side of your care plan. They work to keep the patient comfortable and calm. They also help family caregivers learn how to provide support at home. It is a team effort. You are a key part of the group. Do not be afraid to ask how they coordinate with your local doctors. Good communication makes a big difference in daily life.

What to Ask When Choosing a Hospice Provider

Picking a hospice agency is a big decision. You need answers that make sense for your situation. Start by asking how the team handles pain management on weekends. You should also ask how quickly a nurse can get to your home if an urgent need arises. Ask them to explain their process for updating family members on health changes. It is also good to ask how they support the emotional needs of the family. You might want to know if they provide volunteers to help with errands or companionship. Does the agency have a specific philosophy on care? Do they have experience with your loved one's specific medical condition? These questions help you see if their values match your own. Take your time with these talks. You deserve clear answers during this hard time.

Preserve Your Family Stories

Capture memories and life lessons while you have the time. This simple tool helps you record the stories that matter most to your family.

Start Recording

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.