HospiceScout

COMPASSION HOSPICE & PALLIATIVE CARE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
1016 E COOLEY DRIVE, UNIT D
COLTON, CA 92324
Ownership Type
For-Profit
Medicare Certified Since
August 26, 2016

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for COMPASSION HOSPICE & PALLIATIVE CARE
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what COMPASSION HOSPICE & PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how COMPASSION HOSPICE & PALLIATIVE CARE compares to hospices nationwide.

14.6 minutes

of nurse care per routine home care day, on average

That is the 73rd percentile among hospices nationally. The national median is about 12 minutes.

6

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.6 min

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.1%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.3%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits16.7%

    Ranks better than about 91% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.3%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months31.3%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice12.5%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,579 · 77th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 100% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed100%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassion Hospice & Palliative Care

Compassion Hospice & Palliative Care serves families in Colton, California. They offer specialized end-of-life care and support services for patients throughout San Bernardino County. This provider is a freestanding hospice that holds accreditation from the Joint Commission. This means an outside group checked their work to ensure they meet high standards for safety and patient care. They have been certified by Medicare since August 2016. Their team works to meet the physical and emotional needs of every patient they serve. Finding the right support is a big step for your loved one. This provider is ready to help your family manage these final months with care and attention to detail.

About Compassion Hospice & Palliative Care

This organization operates as a for-profit provider. They have maintained Medicare certification for several years. The Joint Commission accreditation is a high bar for any medical group to reach. It shows they follow strict rules for how they treat patients and run their office. This accreditation helps families feel more secure about the quality of care provided. The staff team includes a total of six members. This group consists of one registered nurse, one licensed practical nurse, one physician, and one volunteer. Having a physician and a volunteer on the team allows for a balanced approach to care. Each person plays a part in daily operations. You should know that this provider has earned strong quality marks from federal reviewers. They perform well on the Hospice Care Index. That is a clear sign of their focus on patient outcomes.

Quality Performance

This provider holds high marks for their overall quality and care delivery. Their strong standing on the Hospice Care Index reflects their commitment to meeting federal safety and performance standards.

What Is Hospice Care Like in Colton?

Hospice care in this area focuses on comfort and relief for patients near the end of life. Local teams in San Bernardino County work to keep patients in their own homes whenever possible. The goal is to reduce pain and improve daily comfort. Compassion Hospice & Palliative Care uses a small, focused team to reach these goals. Their staff includes a physician, a registered nurse, a licensed practical nurse, and a volunteer. This team composition allows for direct communication between the doctor and the nurses who see the patient every day. They work together to handle symptoms and support family members. Most families in this part of California find that having a professional team nearby makes a difference. It allows for faster responses when changes occur. You can expect them to provide regular visits to monitor health and adjust care plans as needs change over time.

What to Ask When Choosing a Hospice Provider

You should gather information before making a choice. Start by asking how quickly a nurse can get to your home if a problem happens at night or on the weekend. Ask how the team handles pain management and what specific medicines they use. It is also good to know how they support family members who are grieving. Ask how often the nurse will visit the patient in their home. You might also ask if the volunteer can help with small errands or companionship. These questions help you understand how they will fit into your daily life. Be sure to ask who you should call if you have a question at three in the morning. Good providers are always ready to talk. They should explain their process in simple words. If you feel confused by their answers, ask them to explain again until you feel comfortable.

Preserve Your Family Stories

Your family history is a gift that should be saved for the future. Capture your memories and stories to share with the generations that follow.

Start Saving Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.