HospiceScout

EXCELCARE HOSPICE INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
937 VIA LATA SUITE 200
COLTON, CA 92324
Ownership Type
For-Profit
Medicare Certified Since
June 22, 2017

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for EXCELCARE HOSPICE INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what EXCELCARE HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how EXCELCARE HOSPICE INC compares to hospices nationwide.

10.1 minutes

of nurse care per routine home care day, on average

That is the 26th percentile among hospices nationally. The national median is about 12 minutes.

5

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.1 min

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.6%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits90.5%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months63.6%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,419 · 76th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

EXCELCARE HOSPICE INC

EXCELCARE HOSPICE INC offers hospice services to families in Colton, California. This freestanding provider has served the area since 2017. They hold accreditation from the Joint Commission to ensure high standards for care. Their team works to provide comfort during end-of-life care. Choosing the right support impacts your loved one's daily quality of life.

About EXCELCARE HOSPICE INC

This is a for-profit hospice agency located in San Bernardino County. Being Medicare certified means they meet federal rules for safety and care delivery. The Joint Commission accreditation is a big deal for families. This group visits the site to check if the staff meets strict quality goals. They look at how the team manages pain and supports the whole family. Having this stamp of approval shows that an outside group has verified their work. Most people do not realize that accreditation is voluntary. Agencies that seek it out often show a strong desire to keep their quality high. You should feel comfortable asking how their status helps them serve you better. It is a sign of a focused team.

Quality Performance

This provider holds strong quality-of-care marks based on federal data and maintains a high overall standing among local agencies.

What Is Hospice Care Like in COLTON?

Hospice care in this area focuses on physical, emotional, and spiritual needs. Providers like this one bring a team to your home or facility. EXCELCARE HOSPICE INC employs nine staff members to handle these needs. This team includes two registered nurses and one licensed practical nurse for medical oversight. They also have a physician and a volunteer on staff to round out the care plan. Managing symptoms is the main goal here. The team visits to check on pain levels and provide medicine or supplies. They also help families learn how to provide daily support. Having a small, dedicated group can make the experience more personal. It allows the staff to know your loved one by name. That is a clear benefit for families looking for steady care in San Bernardino County.

What to Ask When Choosing a Hospice Provider

You should meet with any agency before you sign up for care. Start by asking how many nurses they have available for after-hours calls. You need to know who will answer if you have a concern at night. Ask how they handle sudden changes in your loved one's health status. It is also good to ask how often the volunteer or social worker will visit the home. You should feel free to ask about their experience with specific conditions. A good agency will give you clear answers. They should explain how their team will talk to your current doctor. Do not be afraid to ask for a list of their services. You deserve to know exactly what to expect from their staff each week.

Keep Your Family Stories

Your loved one has a life full of memories. We can help you save these stories for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.