METRO MEDICAL SERVICES, INC
Provider Information
CHATSWORTH, CA 91311
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Compassionate Care in Chatsworth
Metro Medical Services, Inc. provides hospice support to families in Chatsworth, California. They offer comfort-focused care for patients with life-limiting illnesses. Their team works in the Los Angeles area to bring peace and relief directly to where you live. Hospice is about more than just medical needs. It is about supporting the whole family during a very difficult time. The team focuses on managing pain and helping patients stay comfortable. That is their main goal every single day. They have been serving the community since 2016. That means they have years of experience helping local families find the right path forward. You deserve to feel supported and heard when making these big decisions. Metro Medical Services, Inc. is there to walk that path with you. It is a local choice that keeps your loved one close to home.
About Metro Medical Services, Inc.
Metro Medical Services, Inc. operates as a for-profit provider in Los Angeles County. They earned their Medicare certification back on August 28, 2016. That date matters because it shows a long history of meeting federal quality standards. What most people do not realize is that for-profit status does not change the core mission. The mission is still to provide dignity and comfort. You should know that all Medicare-certified hospices must follow strict rules. These rules ensure a high level of care for every patient they serve. Families should feel confident asking about how the team handles specific symptoms. It is also good to ask about their visiting schedule. You need to know how often a nurse will stop by your home. Transparency is key here. Their office is located right on Topanga Canyon Boulevard, making them a central part of the Chatsworth health community. They are ready to answer your questions.
High Quality Standards
Understanding Hospice Care in Chatsworth
Finding the right care in a big place like Los Angeles can feel overwhelming. But, hospice is a very specific type of service. It is designed to prioritize comfort over aggressive medical treatments. In Chatsworth, you have access to several options, but not all providers are the same. The thing is, quality ratings help you narrow down the best choices for your family. Medicare tracks these ratings to give you an objective look at performance. You should use this data to compare providers in your area. Most families find that talking to a few different teams helps them feel more settled. Do not rush this process if you have time. Take a breath. You are looking for a team that fits your family's unique culture and needs. Good communication is often the sign of a strong hospice provider. You want a team that listens well.
What to Ask When Choosing a Hospice Provider
Choosing a partner for end-of-life care is a significant decision. You should feel comfortable asking tough questions. First, ask how quickly they can get a nurse to your home in an emergency. Speed matters when someone is in pain. Next, ask what their team looks like. Do they have social workers, chaplains, or volunteers available to help your family? It is helpful to know who will be at the bedside. You should also ask about their after-hours support. Does someone answer the phone at 2:00 AM on a Sunday? You need to know that help is always just a call away. Finally, ask how they keep the family involved in the care plan. You are the expert on your loved one. They should listen to your wishes and respect your family's boundaries. Always trust your gut feeling after the conversation.
Keep Your Family Stories Alive
The wisdom and memories of your loved ones are precious. Preserve these stories today to create a lasting gift for future generations.
Start Your LegacyOther Hospice Providers Nearby
Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.