JOY HOSPICE CARE, INC
Provider Information
- Address
- 22024 LASSEN ST, SUITE 105
CHATSWORTH, CA 91311 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 5, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what JOY HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how JOY HOSPICE CARE, INC compares to hospices nationwide.
10 minutes
of nurse care per routine home care day, on average
That is the 25th percentile among hospices nationally. The national median is about 12 minutes.
55
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10 min
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.5%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life62.5%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits94.3%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.4%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months41.4%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.7%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$32,012 · 93rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 97.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.1%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed97.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia17%
- Heart and circulatory disease56%
- Lung and respiratory disease13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
JOY HOSPICE CARE, INC in Chatsworth
JOY HOSPICE CARE, INC provides hospice services to families in Chatsworth, California. They became Medicare certified in May 2021. The team works to support patients living in Los Angeles County. This provider holds accreditation from CHAP. That means an outside group checked their work to make sure they follow strict safety rules. They offer hospice care as a freestanding provider.
About JOY HOSPICE CARE, INC
This organization operates as a for-profit hospice provider. They have been active since 2021. CHAP accreditation is a sign that they meet national standards for quality. Accrediting groups like CHAP visit offices to review charts and talk with staff. They check that the agency follows federal laws for patient health. It is a rigorous process. Families should look for this status because it shows the agency wants to be held to high standards. Their team includes one doctor, one registered nurse, and one licensed practical nurse. They also work with one volunteer to support their patients. Knowing who is on the care team helps you understand how they plan to help your loved one each day.
Quality of Care
What Is Hospice Care Like in CHATSWORTH?
Hospice care in the Los Angeles area focuses on comfort at home. Most agencies here send a team to where the patient lives. That could be a private house or a care facility. The goal is to manage pain and help the patient feel calm. JOY HOSPICE CARE, INC uses a small team to provide this support. They have seven employees total. This includes a physician, a registered nurse, and a licensed practical nurse. Having a doctor on staff is a key part of the team. They also rely on a volunteer to help with daily tasks. The team works together to meet the specific needs of each person they serve. It is a focused approach to end of life care.
What to Ask When Choosing a Hospice Provider
Choosing care is hard. Ask the right questions to find the best fit. First, ask how quickly a nurse can get to the home if a problem happens at night. You need to know that help is there when you need it. Second, ask how the team will talk with the family doctor. Clear updates are a must. Third, ask what kind of support they offer for family members who are grieving. Some agencies offer extra help for months after the patient passes away. Finally, ask how they handle changes in pain levels. A good plan should change as the needs of the patient change. These answers will help you feel more sure about your choice.
Keep Family Stories Alive
Your loved one has a unique life story. Recording these memories is a way to honor them and share their history with future generations.
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Helpful Guides for Families
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Understanding Medicare Hospice Benefits: A Family Guide
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How to Choose a Hospice Provider: A Family’s Complete Guide
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Some stories are worth writing down
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