JOY HOSPICE CARE, INC
Provider Information
- Address
- 22024 LASSEN ST, SUITE 105
CHATSWORTH, CA 91311 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 5, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what JOY HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how JOY HOSPICE CARE, INC compares to hospices nationwide.
10 minutes
of nurse care per routine home care day, on average
That is the 25th percentile among hospices nationally. The national median is about 12 minutes.
55
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10 min
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.5%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life62.5%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits94.3%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.4%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months41.4%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.7%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$32,012 · 93rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 96.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment97.4%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed96.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia17%
- Heart and circulatory disease56%
- Lung and respiratory disease13%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Joy Hospice Care, Inc
Joy Hospice Care, Inc provides hospice services for families in Chatsworth, California. They have been certified by Medicare since May 2021. The agency is a freestanding hospice provider. They hold accreditation from the Community Health Accreditation Partner, known as CHAP. This means they meet high standards for care delivery. Their team works to support patients and families during end of life care. They serve the Los Angeles area from their office on Lassen Street.
Understanding This Provider
This agency operates as a for-profit hospice organization. They earned their Medicare certification in 2021. Their CHAP accreditation is a mark of quality. This group reviews how agencies run their daily operations. They check if the agency follows strict safety rules. Families should know that accreditation is voluntary. It shows that the agency wants to be held to high standards. Their team consists of seven staff members. This includes one registered nurse and one licensed practical nurse. They also have one physician and one volunteer on the team. That is a small group. It allows for focused attention on each patient. You can feel confident knowing they meet government quality benchmarks for their care.
Quality Performance
What Is Hospice Care Like in Chatsworth?
Hospice care in this part of California focuses on comfort for the patient. It helps people live their final months with dignity. The team manages pain and other symptoms. They also provide emotional support for the family. In Chatsworth, the process starts with a simple assessment. A nurse usually visits the home to see what the patient needs. Joy Hospice Care, Inc employs a small team to handle these tasks. They have one registered nurse and one licensed practical nurse on staff. They also work with a physician and a volunteer. This team creates a plan to keep the patient as comfortable as possible. The goal is to improve quality of life every single day. Most care happens right in the patient's own home. This keeps loved ones in a place they know well.
What to Ask When Choosing a Hospice Provider
Picking the right hospice agency is a big decision. You need answers to make the best choice. Start by asking how the staff handles pain control at night. Ask how many nurses they have available for weekend calls. You should also ask how they support family members who are grieving. It helps to know how they handle emergency visits too. Ask them to explain their plan for your specific situation. Find out how often the nurse will visit the home. Ask if they have experience with the specific health needs of your loved one. Write down their answers to compare them later. Good communication is the key to getting the right care. Take your time to get the facts you need before you decide.
Preserve Your Family Stories
Your family has a unique history that deserves to be remembered for years to come.
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