HospiceScout

VALLEY HEART HOSPICE CARE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
20953 DEVONSHIRE STREET SUITE 3B
CHATSWORTH, CA 91311
Ownership Type
For-Profit
Medicare Certified Since
November 20, 2019

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for VALLEY HEART HOSPICE CARE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers0

3

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what VALLEY HEART HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how VALLEY HEART HOSPICE CARE, INC compares to hospices nationwide.

1

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Valley Heart Hospice Care, Inc

Valley Heart Hospice Care, Inc operates out of Chatsworth, California. This provider offers hospice services to people living in Los Angeles County. They have been certified by Medicare since November 20, 2019. The team holds accreditation from the Joint Commission. This shows they meet specific national standards for safety and quality in health care.

About Valley Heart Hospice Care, Inc

This is a for-profit hospice provider located on Devonshire Street. Being a for-profit company means they operate as a private business. They are a freestanding hospice, which means they are not part of a hospital system. The Joint Commission accreditation is a big deal for quality. This group sends outside experts to check that the hospice follows strict rules. They look at how the staff cares for patients and how they keep records. When a hospice earns this seal, it shows they want to meet high goals. Families should know that this provider maintains a small team. They currently have one registered nurse and one licensed practical nurse on staff. This small size can sometimes mean more personal attention for your loved one. Ask them how they handle care needs after hours. You deserve clear answers about their daily operations.

Quality Ratings Note

Official quality ratings for this provider are not yet available from Medicare. However, their status as a Joint Commission accredited organization shows a commitment to meeting national standards for care.

What Is Hospice Care Like in CHATSWORTH?

Hospice care in the Los Angeles area focuses on comfort and dignity for patients near the end of life. Local providers like this one work to manage pain and support families in their own homes. The team at Valley Heart Hospice Care, Inc includes a registered nurse and a licensed practical nurse. They do not report having volunteers on their current staff list. This team structure means clinical care is the main focus of their service. A nurse often visits the home to check on symptoms and adjust medicine. They coordinate with your doctor to make sure the plan fits your needs. Hospice is about making every day more comfortable. It is not about curing an illness but about improving the quality of the time you have left. The local team acts as a bridge between the patient and medical resources in the community.

What to Ask When Choosing a Hospice Provider

Choosing the right care team is a serious decision for your family. Start by asking how the nurses handle urgent needs at night or on weekends. You need to know who will answer the phone when you are worried. Ask how often a nurse will visit the home. It helps to understand their plan for managing pain and other symptoms. Ask if they have experience with the specific condition your loved one has. You should also ask how they support family members who are grieving. Do they offer counseling or other helpful services? Finally, ask for a clear explanation of what Medicare pays for and what might be an extra cost. Getting these answers in writing helps you compare options. Take your time to get the facts you need to feel good about your choice.

Preserve Your Family Stories

Your loved one has a lifetime of memories. Recording their history and stories now creates a lasting gift for future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.