HospiceScout

AMERICAN CAREQUEST HOSPICE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
819 COWAN ROAD, SUITE C-2
BURLINGAME, CA 94010
Ownership Type
For-Profit
Medicare Certified Since
February 16, 2012

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for AMERICAN CAREQUEST HOSPICE
RoleStaff Count
Registered Nurses (RN)5
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers2

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what AMERICAN CAREQUEST HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how AMERICAN CAREQUEST HOSPICE compares to hospices nationwide.

2

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Hospice Support in Burlingame

American Carequest Hospice offers essential end-of-life care for families in Burlingame, California. Located at 819 Cowan Road, this team serves the San Mateo County area with dedicated support. Choosing the right hospice is a major decision during a difficult time. Our goal is to help you find the care that fits your family's unique needs. This provider focuses on comfort and dignity for patients facing serious illness. They work to manage pain and provide emotional support for everyone involved. Their team is ready to help you navigate these complex health choices. Please reach out to them at (415) 885-9100 to learn more about their specific care approach. They are here to offer guidance when you need it most. We believe that clear information helps families make the best decisions for their loved ones.

About American Carequest Hospice

American Carequest Hospice is a for-profit provider based in Burlingame. They have been Medicare certified since February 16, 2012. This long history shows a commitment to meeting federal standards for hospice care. As a for-profit organization, they operate within the guidelines set by Medicare to ensure quality care. Families should know that hospice care is about more than just medicine. It is about improving the quality of each day for the patient. You may want to ask how their team handles daily care needs or emergency support. Understanding their history can help you feel more confident in your choice. We suggest meeting with their staff to see if their values align with your family. Their office in San Mateo County is available to answer questions about their services. Taking time to learn about their team can bring peace of mind to your family.

Understanding Hospice Care in Burlingame

Burlingame and the wider San Mateo County area offer many resources for families. Hospice care is a special service for those with a life-limiting illness. It focuses on comfort rather than seeking a cure for the condition. Many providers in the area work with local doctors and hospitals to ensure smooth transitions. You can choose any hospice provider that meets your needs. It is important to find a team that feels like a good match for your loved one. Some families prefer smaller teams, while others look for larger organizations. Consider the location of the hospice office and how fast they can reach your home. Local care often means the staff knows the community well. This can be a great help when you need support quickly. Feel free to talk to your primary doctor about your options in the Burlingame area today.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a deeply personal process for your family. We recommend asking these questions to help you make an informed choice:

  • How quickly can a nurse arrive at our home if we have an emergency?
  • How does your team support the emotional needs of the family members?
  • What specific services do you offer to manage pain and other symptoms?
  • Can you tell us how often a team member will visit our home?

These questions help you understand the level of care you will get. Do not feel rushed to make a choice. Take your time to speak with a few different providers if needed. You want a team that listens to your concerns and answers your questions with care. A good provider will be happy to spend time with you to explain their process. Your comfort and your loved one's peace are the most important things to consider here.

Preserve Your Family Stories

This time is precious for your family. Capture the stories and memories of your loved ones to keep them safe for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.