AMERICAN CAREQUEST HOSPICE
Provider Information
- Address
- 819 COWAN ROAD, SUITE C-2
BURLINGAME, CA 94010 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 16, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 2 |
13
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what AMERICAN CAREQUEST HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how AMERICAN CAREQUEST HOSPICE compares to hospices nationwide.
2
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Hospice Support in Burlingame
American Carequest Hospice offers essential end-of-life care for families in Burlingame, California. Located at 819 Cowan Road, this team serves the San Mateo County area with dedicated support. Choosing the right hospice is a major decision during a difficult time. Our goal is to help you find the care that fits your family's unique needs. This provider focuses on comfort and dignity for patients facing serious illness. They work to manage pain and provide emotional support for everyone involved. Their team is ready to help you navigate these complex health choices. Please reach out to them at (415) 885-9100 to learn more about their specific care approach. They are here to offer guidance when you need it most. We believe that clear information helps families make the best decisions for their loved ones.
About American Carequest Hospice
American Carequest Hospice is a for-profit provider based in Burlingame. They have been Medicare certified since February 16, 2012. This long history shows a commitment to meeting federal standards for hospice care. As a for-profit organization, they operate within the guidelines set by Medicare to ensure quality care. Families should know that hospice care is about more than just medicine. It is about improving the quality of each day for the patient. You may want to ask how their team handles daily care needs or emergency support. Understanding their history can help you feel more confident in your choice. We suggest meeting with their staff to see if their values align with your family. Their office in San Mateo County is available to answer questions about their services. Taking time to learn about their team can bring peace of mind to your family.
Understanding Hospice Care in Burlingame
Burlingame and the wider San Mateo County area offer many resources for families. Hospice care is a special service for those with a life-limiting illness. It focuses on comfort rather than seeking a cure for the condition. Many providers in the area work with local doctors and hospitals to ensure smooth transitions. You can choose any hospice provider that meets your needs. It is important to find a team that feels like a good match for your loved one. Some families prefer smaller teams, while others look for larger organizations. Consider the location of the hospice office and how fast they can reach your home. Local care often means the staff knows the community well. This can be a great help when you need support quickly. Feel free to talk to your primary doctor about your options in the Burlingame area today.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a deeply personal process for your family. We recommend asking these questions to help you make an informed choice:
- How quickly can a nurse arrive at our home if we have an emergency?
- How does your team support the emotional needs of the family members?
- What specific services do you offer to manage pain and other symptoms?
- Can you tell us how often a team member will visit our home?
These questions help you understand the level of care you will get. Do not feel rushed to make a choice. Take your time to speak with a few different providers if needed. You want a team that listens to your concerns and answers your questions with care. A good provider will be happy to spend time with you to explain their process. Your comfort and your loved one's peace are the most important things to consider here.
Preserve Your Family Stories
This time is precious for your family. Capture the stories and memories of your loved ones to keep them safe for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.