SERENITY HILLS HOSPICE INC
Provider Information
- Address
- 120 N VICTORY BLVD SUITE 309
BURBANK, CA 91502 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 18, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SERENITY HILLS HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Supportive Care in Burbank
Serenity Hills Hospice Inc. provides end-of-life care for families living in Burbank, California. This provider offers services from their office on North Victory Boulevard. They help patients stay comfortable and supported during their final months. Choosing the right hospice is a deeply personal decision for every family. Having a local team nearby can make a big difference when urgent needs arise. This team works within Los Angeles County to bring comfort to those facing a life-limiting illness. They focus on managing pain and helping families navigate this difficult chapter with grace and dignity. The goal is always to keep the patient at home whenever that is possible. It is about making sure every day counts, no matter what. That is the true heart of hospice care for the people of Burbank.
About SERENITY HILLS HOSPICE INC
This is a for-profit hospice agency. They have been certified by Medicare since March 18, 2022. Being Medicare certified means they meet federal rules for safety and care standards. Many families feel better knowing a provider follows these national guidelines. The thing is, for-profit status just means they operate under a different business model than non-profits. It does not necessarily change the quality of care they provide to your loved one. You should look at their specific services to see if they match your family's needs. Every agency has its own way of doing things. Some agencies focus on specific types of support, like spiritual care or therapy. Others might offer different types of music or pet programs. Take the time to call them and ask how they handle your specific situation. That is the best way to get a real feel for their team.
Quality Ratings Update
Understanding Hospice Care in BURBANK
Living in Burbank means you have access to many healthcare resources in Los Angeles County. Hospice care is a specialized benefit that Medicare covers for those with a limited life expectancy. It covers nurses, doctors, aides, and social workers. They all work together to help your loved one feel less pain and more comfort. But hospice is not just about the patient. It is also about helping the family cope with the heavy emotional burden of caregiving. Many people wait too long to ask for help because they think hospice is only for the very last days. The truth is that hospice can provide support for six months or even longer if needed. Getting help sooner can make the whole process much easier on everyone involved. Do not wait until a crisis hits to start these important conversations with your doctor or a local provider.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big step. You want to feel confident in the team that enters your home. Here are a few questions that can help you decide. First, ask how quickly a nurse can get to your home if an emergency happens in the middle of the night. You need to know that help is truly available 24/7. Second, ask how they handle pain management and if they have a doctor who specializes in this. Third, ask what specific support they offer the family members who are acting as caregivers. Finally, ask if they have volunteers who can sit with your loved one to give you a short break. These answers will tell you a lot about their culture and their priorities. Trust your gut feeling after you speak with them. The right team will be patient, kind, and ready to listen to your concerns.
Preserve Your Family's Story
Your loved one has a lifetime of stories and wisdom to share. Capturing these memories now can be a beautiful gift for your family to hold onto for generations.
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Helpful Guides for Families
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.