HospiceScout

MSM HEALTH CARE, INC.

Provider Information

Address
2920 W OLIVE AVE SUITE 217
BURBANK, CA 91505
Medicare Certified Since
August 7, 2023

CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Serving Families in Burbank

MSM HEALTH CARE, INC. provides hospice services to families throughout Burbank, California. Located on West Olive Avenue, this team focuses on comfort and dignity during a difficult season of life. They help manage symptoms so patients can spend more quality time with their loved ones. The thing is, hospice is not just about medical care. It is about supporting the whole family unit through every step of the journey. Choosing a local provider means you get care from people who know your community well. That matters when you need a quick response or a friendly face at your door. Their team is dedicated to providing compassionate support right in your own home environment. Whether you are just starting to look for help or need immediate care, they are ready to serve you in Los Angeles County.

About MSM HEALTH CARE, INC.

MSM HEALTH CARE, INC. became Medicare certified on August 7, 2023. Being Medicare certified means they meet strict federal standards for patient care and safety. This is a big deal because it ensures they follow specific rules for clinical quality. They operate out of their office in Burbank, right in the heart of the 91505 area. Families should know that choosing a provider is a deeply personal decision. You want a team that listens to your concerns and respects your family values. Since they are a newer certified provider, you might want to ask them about their specific experience with your loved one's needs. They are part of the local healthcare landscape in Los Angeles County. Feel free to ask questions about how they handle after-hours calls or weekend support. That is the best way to see if they are the right fit for your situation.

Quality Ratings

Official quality ratings for MSM HEALTH CARE, INC. are not yet available from CMS. CMS tracks quality through standard surveys and patient reports. Since this provider is newer to the Medicare system, they do not have a public score yet. Always ask the provider directly about their care philosophy and how they measure success.

Understanding Hospice Care in Burbank

Burbank offers a variety of healthcare resources, but hospice is unique. It focuses on comfort rather than a cure for an illness. Most people think hospice happens in a hospital, but it often happens at home. This allows your loved one to stay in a familiar setting surrounded by their own things. The team at a hospice agency typically includes nurses, social workers, and spiritual counselors. They work together to address pain, anxiety, and emotional distress. In California, you have the right to choose your hospice provider. You do not have to pick the first one suggested by a hospital. Take your time to find a team that feels right for your family. The goal is to make every day as peaceful as possible. It is a gift to have support that understands both the medical and the human side of care.

What to Ask When Choosing a Hospice Provider

Picking a provider can feel overwhelming. Start by asking clear questions to get the info you need. First, ask how quickly they can respond to an emergency call at night or on the weekend. You need to know that help is available when things get tough. Second, ask what their plan is for managing pain and other difficult symptoms. A good provider will have a clear, proactive approach. Third, ask how they support family caregivers who might be feeling burned out. Caring for a loved one is hard work, and you deserve support too. Lastly, ask how often a nurse will visit your home. Consistency helps build trust and keeps everyone on the same page. Do not be afraid to voice your needs. The right team will appreciate your honesty and work hard to earn your trust during this time.

Preserve Your Family Stories

This time is about more than medical care. It is a chance to gather stories, memories, and wisdom before they are lost to time. Start building a digital legacy for your family today.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.