MSM HEALTH CARE, INC.
Provider Information
- Address
- 2920 W OLIVE AVE SUITE 217
BURBANK, CA 91505 - Medicare Certified Since
- August 7, 2023
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MSM HEALTH CARE, INC. compares to hospices nationwide.
8
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 95.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed95.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease46%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
MSM HEALTH CARE, INC. in Burbank
MSM HEALTH CARE, INC. provides hospice services to families in Burbank, California. This provider operates out of their office on West Olive Avenue in Los Angeles County. They offer care for patients with life-limiting illnesses who need comfort and support. The agency has been certified by Medicare since August 2023. This certification means they meet federal safety and quality rules for hospice programs. Choosing a local provider often helps families get care faster. It is a practical step when you need support quickly. They focus on meeting the needs of patients in their own homes or care facilities. Their team aims to manage pain and symptoms while supporting the entire family unit during this time.
About MSM HEALTH CARE, INC.
MSM HEALTH CARE, INC. is a Medicare-certified hospice provider. Medicare certification is the baseline for quality in hospice care across the United States. It requires the agency to follow strict rules about staffing and patient care. The agency must pass regular inspections to keep this status active. That is how the government keeps standards high for everyone. You should know that certification does not guarantee a specific result for every patient. It does show that the agency meets the minimum requirements set by federal law. Families should look at the agency history and talk to their own doctors before choosing. Ask about how they handle after-hours calls or weekend needs. Getting clear answers about their daily process helps you feel prepared. They should be open about how their team works with your primary doctor.
Quality Ratings Note
What Is Hospice Care Like in BURBANK?
Hospice care in Burbank is meant to keep patients comfortable at home. Most hospice teams include a doctor, a nurse, and a social worker. They also provide aides to help with daily hygiene and comfort. The goal is to focus on quality of life rather than curing a terminal illness. In Burbank, these teams travel to the patient wherever they live. That might be a private home or a local nursing facility. The hospice team creates a plan that changes as the patient needs change. They visit regularly to check on pain levels and emotional health. You can expect them to provide medical equipment and supplies for the home. Most families find that having these experts on call brings peace of mind. It allows the family to spend time together without worrying about complex medical tasks.
What to Ask When Choosing a Hospice Provider
Finding the right fit is a big step for your family. Start by asking how many nurses they have on their local team. Find out how long it takes for a nurse to arrive during a middle-of-the-night emergency. You should also ask about the specific ways they support family caregivers. Ask them to explain their plan for managing difficult symptoms like pain or breathing issues. It is also wise to ask if they have staff who speak your primary language. Clear communication makes a world of difference during hard times. Ask if they provide spiritual support or counseling services for family members. Write these questions down before you call them. Having a list keeps you focused during the conversation. You deserve a team that listens well and answers your questions with honesty and care.
Preserve Your Family Stories
Finding ways to record memories and life lessons can be a meaningful part of the hospice experience. We offer tools to help you capture these stories for future generations.
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Helpful Guides for Families
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Starting the End-of-Life Conversation: A Family Guide
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Understanding Hospice Levels of Care: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.