HELPING HAND HOSPICE
Provider Information
- Address
- 101 S. 1ST ST. SUITE 202
BURBANK, CA 91502 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 15, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
2
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HELPING HAND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HELPING HAND HOSPICE compares to hospices nationwide.
11.4 minutes
of nurse care per routine home care day, on average
That is the 40th percentile among hospices nationally. The national median is about 12 minutes.
10
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.4 min
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits72.4%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months26.7%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care13.3%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)87th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$31,605 · 93rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 100% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia41%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Hospice Support in Burbank
Helping Hand Hospice provides end-of-life care for patients and families in Burbank, California. They offer support focused on comfort and quality of life. The team works to manage pain and symptoms for those with serious illnesses. They serve the Los Angeles County area from their office on South 1st Street. Families can count on their staff to provide guidance during difficult times. The goal is to bring peace and dignity to every patient. Their services aim to meet the physical and emotional needs of those they serve. Choosing the right hospice partner is a vital step for your loved one. Helping Hand Hospice stands ready to offer professional care in your community.
About Helping Hand Hospice
Helping Hand Hospice operates as a for-profit provider in Burbank. They have been certified by Medicare since March 15, 2022. This certification means they meet federal standards for hospice care quality. Families should know that being Medicare-certified is a key indicator of oversight. It ensures the provider follows strict rules for patient safety and care. You can trust that they have met the requirements set by the government. When you pick a hospice, you want a team that follows best practices. This provider has been serving the area for over two years now. Their team focuses on helping patients live their final days with comfort. They work with your doctors to ensure the best possible care plan. It is important to ask them how they tailor their care to your specific needs.
High Quality Care Standards
Understanding Hospice Care in Burbank
Hospice care in Los Angeles County focuses on comfort rather than a cure. It is for people who have a life-limiting illness and want to prioritize peace. Burbank has several hospice options, but quality can vary between providers. You should look for a team that responds quickly to your needs. Good hospice providers offer a nurse, a social worker, and a chaplain. They should also provide volunteers to help with daily tasks. It is helpful to know that hospice can take place in your own home. This keeps the patient in a familiar and comforting space. You have the right to choose the provider that feels like the best fit for your family. Take your time to review your options before you make a decision. Local providers like Helping Hand Hospice are there to answer your questions.
What to Ask When Choosing a Hospice Provider
Talking to a hospice team can help you feel more at ease. Here are some key questions to ask before you sign up for services:
- How quickly can a nurse get to our home if we have a crisis?
- What specific services do you offer to support family caregivers?
- How do you handle pain management and symptom relief for patients?
- What is your policy on after-hours calls and weekend visits?
Ask these questions to see if the provider matches your family values. You need a partner who is honest and easy to reach. Do not be afraid to ask for clarity on any part of the care plan. A good provider will be happy to explain everything clearly. They should make you feel supported and heard during this entire process. Your peace of mind is the most important thing to keep in mind.
Preserve Your Family Story
This time of life is special. You can capture memories and wisdom to share with future generations. We provide tools to help you save your family story in a lasting way.
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Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.