FELICITY HOSPICE SERVICES INC
Provider Information
- Address
- 303 N GLENOAKS BLVD
BURBANK, CA 91502 - Medicare Certified Since
- March 15, 2024
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
About Felicity Hospice Services Inc
Felicity Hospice Services Inc provides hospice care for families in Burbank, California. They operate out of their office on North Glenoaks Boulevard in Los Angeles County. This provider earned their Medicare certification on March 15, 2024. Hospice care focuses on comfort and quality of life for patients facing a terminal illness. Their team works to manage pain and provide emotional support for the entire family unit. Choosing a local provider helps ensure that staff can reach your home quickly when you need them. They are a new addition to the local healthcare network. This means they are working to establish their presence within the Burbank community. Their goal is to offer care that meets federal standards for patients in need of end of life support.
Understanding Medicare Certification
Medicare certification is a requirement for any hospice that wants to bill federal insurance programs. It means the agency meets strict safety and health rules set by the government. This provider became certified in early 2024. That is a recent date. You should know that certification involves regular checks by state agencies. They look at patient care records and staff qualifications to confirm compliance. Families should look at these records when they become available. Public reports help you see how well an agency performs over time. New providers like this one are still building their track record. Always ask the agency how they handle after hours calls or urgent needs. You deserve clear answers about how they plan to support your loved one during this time.
Quality Ratings Note
What Is Hospice Care Like in Burbank?
Hospice care in Burbank follows the same federal rules as the rest of the country. A team typically includes a doctor, a nurse, a social worker, and a chaplain. They visit your home to check on the patient and provide supplies like medicine or hospital beds. Some agencies also offer volunteers to sit with patients. Burbank has several options for care because it sits in a large metropolitan area. This allows for better access to specialized medical equipment. The team works with the patient to build a plan that fits their specific goals and wishes. They focus on keeping the patient comfortable in their own home. It is a team effort. You should feel comfortable asking how often they will visit your home each week.
What to Ask When Choosing a Hospice Provider
Selecting a hospice provider is a big decision for any family. You need to gather as much information as possible before you sign any paperwork. Here are a few questions that can help you understand your options better:
- How quickly can a nurse get to my home if there is an emergency at night?
- What specific services does your team provide on weekends and holidays?
- How do you handle changes in the patient's condition or pain levels?
- Can you explain how your team coordinates with the patient's primary doctor?
Asking these questions helps you see if their style matches your family's needs. Take your time to talk with the staff. Good communication is vital for a positive experience. Make sure you feel heard by the person you speak with on the phone.
Preserve Your Family Stories
This time is perfect for gathering memories and sharing stories with the people you love. We offer tools to help you record and save these moments for future generations.
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Helpful Guides for Families
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
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Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.