HOSPICE OF THE OWENS VALLEY
Provider Information
- Address
- 363 ACADEMY AVE
BISHOP, CA 93514 - Ownership Type
- Non-Profit
- Medicare Certified Since
- June 1, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF THE OWENS VALLEY reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF THE OWENS VALLEY compares to hospices nationwide.
2.7 minutes
of nurse care per routine home care day, on average
That is the 1st percentile among hospices nationally. The national median is about 12 minutes.
3
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day2.7 min
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.2%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life80.9%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits73.3%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months0%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,788 · 10th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 31% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed90.9%
- Beliefs and values discussed95.5%
- Visits in the last days of life31%
- All care steps completed86.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer55%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice of the Owens Valley
Hospice of the Owens Valley serves families in Bishop, California. They offer end-of-life care for those living in Inyo County. This provider holds accreditation from CHAP. That means they meet high standards for safety and patient care. They have been certified by Medicare since June 2017. Their team works to support patients at home or in other settings. They focus on comfort and quality of life for every person they serve. It is a local choice for those needing care in the Owens Valley area. They bring medical support directly to your door. This helps patients stay in a familiar environment near their loved ones. Families often find that having this support nearby makes a difference during difficult times. Their goal is to manage symptoms so the patient stays comfortable. They provide a stable presence for the community.
About Hospice of the Owens Valley
This is a non-profit organization. Non-profit status often means the group puts any extra money back into patient services. They are a freestanding hospice. That means they operate independently rather than as part of a large hospital system. The agency carries accreditation from CHAP. CHAP stands for the Community Health Accreditation Partner. They visit agencies to check that they follow strict rules for care. This extra review shows the provider wants to maintain high standards. With eight employees, they keep their team focused and close. The staff includes three registered nurses and one licensed practical nurse. They also have two physicians on the team. Having doctors on staff ensures medical oversight for complex needs. You should know that Medicare certification requires them to meet federal quality rules. They have operated in this field for many years. This gives them a clear history of service in the local area.
Quality Summary
What Is Hospice Care Like in Bishop?
Hospice care in this region focuses on keeping patients comfortable in their own homes. The team visits you to manage pain and other symptoms. They provide equipment and medicine related to the terminal illness. You can expect regular check-ins from the staff. In this agency, the team includes three registered nurses and one licensed practical nurse. Two physicians provide medical guidance for the group. These professionals work together to create a plan that fits your specific needs. They help families understand what to expect as the illness progresses. The care team is there to answer your questions at any hour. They provide emotional support for the patient and the family members. This type of care is about dignity and personal choices. It allows people to spend their final months in a place they love. The team takes on the burden of medical tasks so you can focus on being a family member.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a big decision for your family. You should feel comfortable with the people who come into your home. Start by asking how they handle pain management during the night or on weekends. It is good to know who will be your main point of contact. Ask how often a nurse will visit your home for check-ups. You should also ask about the support services they provide for family members. Do they offer help with grief and loss after the patient passes? Ask if their staff is available for emergency calls at any time of day. Find out how they coordinate care with your regular doctor. It is smart to ask about their experience with your specific diagnosis. You want a team that listens to your concerns and acts quickly. Good communication is the key to a positive experience for everyone involved.
Preserve Your Family Stories
Your family history is a gift that should be kept safe for future generations. Capture these memories now.
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