RIVER VALLEY HOSPICE
Provider Information
- Address
- 149350 UKIAH TRAIL SUITE 103
BIG RIVER, CA 92242 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 30, 2015
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 3 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Care for Families in Big River
River Valley Hospice serves the Big River community with dedicated end-of-life support. They are located at 149350 Ukiah Trail, Suite 103, in San Bernardino County. This provider focuses on comfort and quality of life for patients and their loved ones. When a serious illness progresses, this team steps in to help manage symptoms and provide emotional guidance. It is a local resource for those living in the 92242 area. The goal is to bring peace during a difficult time. They offer skilled care directly in the home setting. This helps families stay together in a familiar space. Getting the right support early makes a big difference. Their team works to ensure every patient feels heard and respected throughout their journey.
About RIVER VALLEY HOSPICE
River Valley Hospice has been a Medicare-certified provider since June 30, 2015. That means they have served the community for nearly a decade. They operate as a for-profit organization. Some families wonder if that changes the care quality. The truth is that all Medicare-certified hospices must meet the same federal standards. They are held to strict rules regarding patient safety and comfort. You should know that their team is built to handle complex medical needs. They coordinate closely with doctors to keep everyone on the same page. That is a huge relief for caregivers who feel overwhelmed. Choosing a long-standing provider like this one offers a sense of stability. You can trust that they have seen many different situations before. They know how to pivot when things change quickly. It is all about giving you one less thing to worry about.
High Quality Standards
Understanding Hospice Care in BIG RIVER
Finding the right care in San Bernardino County can feel like a maze. But hospice is a specific benefit that covers more than just medical needs. It includes social workers and spiritual support for the whole family. Many people think hospice is only for the very last days. That is a common myth. In reality, you can start services much sooner to improve your daily quality of life. The thing is, most families wish they had called for help earlier. Local providers like those in Big River are trained to handle pain and stress. They bring supplies and equipment right to your door. This removes the need for frequent trips to the hospital. You get to define what a good day looks like. And the hospice team does everything they can to make that happen. It is a partnership built on trust and compassion.
What to Ask When Choosing a Hospice Provider
You need to feel comfortable with the people entering your home. Start by asking how quickly they can respond to an urgent call at night. You also want to know who will be your main point of contact. It helps to have one person who knows your story well. Ask them how they handle pain management and if they have extra staff for support. Here is a simple list to get you started:
- How do you handle medical emergencies after hours?
- What specific staff members will visit my home?
- How do you support family caregivers who are tired?
- Can you tell me about your experience with this diagnosis?
Take your time with these questions. You deserve clear answers. If a provider seems rushed, keep looking. You are picking a partner for one of the most important chapters of your life.
Keep Your Family Stories Alive
During this time, memories are your most valuable treasure. Learn how to record and preserve the life stories of your loved ones for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.