PIC COMFORT CARE
Provider Information
- Address
- 560 WALL STREET, SUITE F
AUBURN, CA 95603 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 28, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PIC COMFORT CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PIC COMFORT CARE compares to hospices nationwide.
15.3 minutes
of nurse care per routine home care day, on average
That is the 78th percentile among hospices nationally. The national median is about 12 minutes.
28
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.3 min
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.9%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.7%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits33.3%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care19%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months23.8%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,348 · 52nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 25.2% of patients or more. Most hospices score above 90 percent.
- Pain screening96.8%
- Pain assessment90.5%
- Breathing difficulty screening98.9%
- Breathing difficulty treatment96.3%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life25.2%
- All care steps completed92.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia25%
- Heart and circulatory disease23%
- Lung and respiratory disease10%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Providing Compassionate Care in Auburn
PIC COMFORT CARE serves the Auburn community from their office on Wall Street. They specialize in hospice services for families facing a life-limiting illness. Choosing the right team can change everything during this difficult time. This provider works to keep patients comfortable and supported right where they live. Their care teams bring comfort to families across Placer County. The goal is simple. They want to help you focus on the time you have together. That said, it is about more than just medical needs. It is about honoring the person you love. Finding a local partner you can trust makes a world of difference. Families in California deserve steady, kind support. PIC COMFORT CARE aims to provide exactly that for those in need of end-of-life support.
About PIC COMFORT CARE
This hospice provider has been Medicare certified since February 28, 2020. As a for-profit organization, they operate under specific federal guidelines to ensure care quality. Here is the thing—Medicare certification means they meet strict national standards for health and safety. You can feel better knowing they are held to these benchmarks. They have been serving the Auburn area for several years now. When you talk to them, ask about their specific approach to pain management and family support. Every hospice team has a unique culture. Some focus heavily on spiritual care, while others prioritize medical symptom control. What most people don't realize is that you have the power to choose the team that fits your family best. Take the time to visit with them. Ask questions until you feel at peace with your decision. You are the expert on your loved one’s needs.
Understanding Hospice Care in Auburn
Hospice is a special kind of care for people who are very sick. It does not mean giving up. Instead, it means choosing to live each day with as much peace as possible. In Auburn, families have access to several hospice providers. But the quality of that care can vary quite a bit. That is why checking ratings matters so much. Most hospice care happens in your own home. The team comes to you. They bring medicine, equipment, and a helping hand. This helps keep the patient in a familiar, loving place. And it takes a huge weight off the family's shoulders. You do not have to manage every medical detail alone. That is the true value of hospice. It is a support system built for you and your family. Reach out to local providers early to understand how they can help you.
What to Ask When Choosing a Hospice Provider
You should feel empowered when meeting with a potential hospice team. Start by asking these questions to get a clear picture of their care style. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is truly available 24/7. Second, ask how they support family caregivers who are tired or overwhelmed. Do they offer respite care or volunteer help? Third, ask about their philosophy on managing pain. You want a team that listens to your concerns. Finally, ask what makes their specific team special compared to others in Placer County. Pay attention to how they answer. Are they kind? Do they seem rushed? Trust your gut feeling. If you feel heard, that is a great sign. Take your time with this choice. You deserve a team that feels like family.
Preserve Your Family's Story
During this time, the stories you share become your most precious treasure. Learn how to capture these memories and keep them safe for future generations to enjoy.
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