HospiceScout

MEDICALONE HEALTH

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
3240 LONE TREE WAY
ANTIOCH, CA 94509
Ownership Type
For-Profit
Medicare Certified Since
July 30, 2022

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for MEDICALONE HEALTH
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians0
Volunteers0

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what MEDICALONE HEALTH reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how MEDICALONE HEALTH compares to hospices nationwide.

1

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Hospice Care in Antioch

MedicalOne Health provides hospice services to families across Antioch, California. Located at 3240 Lone Tree Way, they serve patients throughout Contra Costa County. Their team focuses on comfort and dignity during a difficult season of life. Hospice is about more than just medicine. It is about helping your loved one live their final days with peace and support. The staff coordinates care to ensure physical and emotional needs are met. This helps families focus on spending quality time together. You do not have to walk this path alone. Choosing the right partner makes a real difference in how you experience these moments. MedicalOne Health is part of the local healthcare landscape in the East Bay area.

About MEDICALONE HEALTH

MedicalOne Health operates as a for-profit hospice provider. They earned their Medicare certification on July 30, 2022. This certification means they meet federal standards for patient care and safety. Since they are relatively new to the program, they are still building their track record. What should you know? For-profit status means they are a private business, but they must still follow strict Medicare rules. It is helpful to ask them about their specific experience with your loved one’s illness. You want a team that feels like a good match for your family's values. Always take the time to interview them before making a final choice. A good provider will be happy to answer your questions clearly and honestly. That is how you find the right fit for your needs.

Quality Ratings Note

Official quality ratings for MedicalOne Health are not yet available from Medicare. CMS typically waits until a provider has served enough patients to gather reliable data. Do not let this worry you. Instead, ask the provider directly about their care philosophy and how they handle emergencies.

Understanding Hospice Care in ANTIOCH

Antioch offers a range of medical resources for seniors and their families. When your doctor suggests hospice, it usually means the focus has shifted from cure to comfort. This is a big transition. Many families feel overwhelmed at first. But hospice care in Contra Costa County is designed to be flexible. It usually happens in the home, but it can also occur in care facilities. The goal is to manage pain and symptoms so your loved one stays alert and comfortable. You will have a nurse, a social worker, and a chaplain available to help you. The thing is, hospice is a team effort. You are the leader of this team. They are there to provide the tools you need to support your family well.

What to Ask When Choosing a Hospice Provider

Picking a provider is a deeply personal task. Start by asking about their response time. How fast can a nurse get to your home in the middle of the night? This matters when you are tired and worried. Next, ask about their specific experience with your loved one's health condition. Some teams have special skills for certain illnesses. You should also ask how they support the family after a loss. Grief support is a key part of the Medicare hospice benefit. Lastly, ask about their team structure. Will you see the same nurse every week? Consistency builds trust during a time of change. Be direct with your questions. You deserve clear, simple answers that help you feel safe in your decision.

Keep Your Family Stories Alive

This time is hard, but it is also a chance to listen to the stories that shaped your life. Preserve those memories now so they can be shared for generations to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.