HospiceScout

MEDICALONE HEALTH

CHAP AccreditedFreestanding Hospice

Provider Information

Address
3240 LONE TREE WAY
ANTIOCH, CA 94509
Medicare Certified Since
July 30, 2022

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for MEDICALONE HEALTH
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians0
Volunteers0

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what MEDICALONE HEALTH reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how MEDICALONE HEALTH compares to hospices nationwide.

1

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About MEDICALONE HEALTH

MEDICALONE HEALTH serves families in Antioch, California from their location on Lone Tree Way. This hospice provider has been certified by Medicare since July 2022. They operate as a freestanding hospice agency. This means they focus only on hospice care services for patients in Contra Costa County. They hold accreditation from the Community Health Accreditation Partner, or CHAP. This group reviews hospice agencies to ensure they follow high standards for patient safety and care. It shows that an outside party looked at their work and gave them a passing grade. You should look for this mark when you pick a care team for your loved one. It gives families a clear sign that the agency meets specific industry rules. Choosing an accredited team is a smart way to start the process.

Understanding Their Standards

MEDICALONE HEALTH is a smaller team. They have six employees who handle patient care. This includes two registered nurses and one licensed practical nurse on staff. They do not have doctors or volunteers listed in their current employee data. Being a smaller team often allows for a more personal touch during care visits. You might wonder why accreditation matters for a small group. Accreditation means a third party checked their files and their care methods. It proves they follow rules set by national experts. While official quality ratings from the government are not yet available, this accreditation acts as an important quality indicator. It is one of the best ways to judge a new provider. Always ask how their staff size will affect the care schedule for your family. Small teams have different strengths than large ones.

Quality Overview

Official government quality ratings are not yet available for MEDICALONE HEALTH. However, they maintain accreditation through CHAP, which confirms they meet national standards for safety and hospice care quality.

What Is Hospice Care Like in ANTIOCH?

Hospice care in Antioch brings medical support directly to your home or a care facility. The goal is to keep patients comfortable and pain-free. A team of nurses and other professionals will visit to check on the patient. They help manage symptoms and offer emotional support to the whole family. You can stay in your own home for this care. That is a major benefit for many people. The team composition for MEDICALONE HEALTH includes two registered nurses and one licensed practical nurse. These nurses manage daily medical needs and medication schedules. They also coordinate with your personal doctor to keep the care plan on track. Hospice care is not about giving up. It is about choosing to focus on comfort and quality of time. You should feel free to ask exactly how often they will visit your home.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big step for your family. You need to gather facts before you sign any paperwork. Start by asking how the team handles emergencies at night or on weekends. You need to know who answers the phone when you call in a panic. Ask how they coordinate with the patient's primary doctor to manage pain meds. Find out how many patients each nurse handles at one time. This helps you understand how much time they can spend with your loved one. Ask about their experience with the specific illness your family member faces. Do they have special training for that condition? Finally, ask how they support family members after a loss. A good hospice agency provides care for the entire family unit. Ask these questions to find the right fit for your needs.

Preserve Your Family Stories

During this time, memories are more important than ever. Use our simple tools to record the life stories and wisdom of your loved ones for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.