SOUTH VALLEY HOSPICE SERVICES, INC.
Provider Information
- Address
- 30851 AGOURA RD. STE. 105
AGOURA HILLS, CA 91301 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 23, 2011
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 8 |
| Physicians | 2 |
24
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SOUTH VALLEY HOSPICE SERVICES, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SOUTH VALLEY HOSPICE SERVICES, INC. compares to hospices nationwide.
14 minutes
of nurse care per routine home care day, on average
That is the 68th percentile among hospices nationally. The national median is about 12 minutes.
26
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14 min
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life86.8%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits55%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months54.5%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$27,902 · 88th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 22.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life22.2%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia38%
- Heart and circulatory disease21%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
South Valley Hospice Services, Inc.
South Valley Hospice Services, Inc. offers end-of-life care for residents in Agoura Hills, California. This freestanding hospice provider has served the area since 2011. They hold accreditation from the Joint Commission, which shows their commitment to meeting high safety standards. Families often look for this type of official recognition when picking care. It confirms that an outside group has checked their work. The team provides care directly in the patient's home or care facility. Choosing a local provider helps keep things simple for everyone involved. Their office sits right on Agoura Road. This central spot allows them to serve the surrounding Los Angeles County area with ease. You can reach their team by phone at (818) 227-0070 to discuss your needs. Getting the right support matters a lot during this time. They are ready to help you and your family today.
About South Valley Hospice Services, Inc.
This provider operates as a for-profit organization. They first gained Medicare certification back in late 2011. Being Medicare certified means they meet federal rules for hospice care delivery. The Joint Commission accreditation adds another layer of review to their daily operations. This group looks at how providers manage care and keep patients safe. They set high bars for performance that go beyond simple check-ins. When a provider carries this mark, it means they have passed a deep look at their clinical processes. That is a good sign for families. The staff includes two physicians who oversee medical decisions. They work alongside two registered nurses and eight licensed practical nurses to give care. This team size allows for focused attention on every patient they serve. You should always ask about how they handle after-hours calls. Knowing who will answer the phone at night brings real peace of mind.
Quality Performance
What Is Hospice Care Like in Agoura Hills?
Hospice care in this part of Los Angeles County focuses on comfort and symptom management. The goal is to keep patients in their own homes whenever possible. This provider uses a team of twenty-four staff members to manage these needs. This group includes two doctors and ten nurses who handle medical tasks. They also bring in other support staff to help with daily living and emotional needs. The team visits you where you live to provide care. They make sure you have the supplies and medicine needed to stay comfortable. You do not have to go to a hospital to get this care. Most services happen in the home setting. This keeps the environment familiar and quiet. It allows families to stay together during difficult days. The team works hard to keep pain low and spirits high. They are there to guide you through each step of the process.
What to Ask When Choosing a Hospice Provider
Picking the right partner for hospice care takes time. You should feel comfortable asking many questions before you start. Here are a few things to consider asking during your first talk. First, ask how quickly a nurse can get to your home in an emergency. Speed matters when pain or symptoms change fast. Second, ask how the team will talk with your primary doctor. Good care happens when everyone stays on the same page. Third, ask what happens if your needs change and you require more intense care. Does the provider offer extra support at night or on weekends? Finally, ask how they handle spiritual or emotional support for the whole family. You want a team that looks after everyone involved. Take notes during these calls. Compare the answers to see which group fits your specific family values and needs best.
Keep Your Family Stories Alive
Finding a way to share and save your family history helps during hard times. Start preserving your memories today to keep them for the future.
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