SOUTH VALLEY HOSPICE SERVICES, INC.
Provider Information
- Address
- 30851 AGOURA RD. STE. 105
AGOURA HILLS, CA 91301 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 23, 2011
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 8 |
| Physicians | 2 |
24
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SOUTH VALLEY HOSPICE SERVICES, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SOUTH VALLEY HOSPICE SERVICES, INC. compares to hospices nationwide.
14 minutes
of nurse care per routine home care day, on average
That is the 68th percentile among hospices nationally. The national median is about 12 minutes.
26
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14 min
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life86.8%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits55%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months54.5%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$27,902 · 88th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 22.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life22.2%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia38%
- Heart and circulatory disease21%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Your Loved Ones
South Valley Hospice Services, Inc. provides compassionate end-of-life care in Agoura Hills, California. Their team focuses on comfort and dignity for patients during a difficult time. They serve families across Los Angeles County with a dedicated approach to hospice care. This team helps manage symptoms so your loved one can spend more time focusing on what matters most. It is about making every day count. They offer a range of services designed to support the physical and emotional needs of the whole family. Choosing the right partner for this journey is a big decision. We are here to help you understand your options so you can feel confident in your choice. Their office on Agoura Road is ready to answer your questions today.
About South Valley Hospice Services, Inc.
South Valley Hospice Services, Inc. is a for-profit provider that has been Medicare-certified since November 23, 2011. Being certified for over a decade shows a long-term commitment to meeting federal standards. That is a big deal when you are looking for stability. For-profit status means they operate as a business, but they must still follow strict Medicare rules to keep their certification. What most people don't realize is that these standards are quite high. The agency maintains a focus on quality, which is reflected in their recent performance scores. You can trust that they have years of experience serving the community. When you look at their history, you see a provider that knows how to navigate the hospice system. They keep their focus on the patient and family. That helps take some of the pressure off your shoulders during a tough transition.
Quality of Care
Understanding Hospice Care in Agoura Hills
Hospice care in the Agoura Hills area is designed to provide comfort rather than a cure. The goal is to improve the quality of life for patients facing a serious illness. Many families find that bringing in hospice support early on makes a huge difference. You get a team of nurses, social workers, and volunteers working together. They visit you at home or wherever you call home. The thing is, hospice is not just about the patient. It is about supporting the family too. They offer grief support and help with the daily stresses that come with caregiving. Living in Los Angeles County gives you access to many resources, but finding the right fit is still key. Take your time to talk with the team. Ask how they handle emergencies and what their response time is. You deserve to feel supported every step of the way.
What to Ask When Choosing a Hospice Provider
Picking the right hospice can feel overwhelming. Start by asking how quickly a nurse can come to your home if you have a crisis. This is vital for your peace of mind. Ask what happens if you need help in the middle of the night or on a weekend. A good provider should be available 24/7. You should also ask how they will help you manage pain and other difficult symptoms. It is okay to ask about their experience with your loved one's specific health needs. Ask if they have enough staff to provide the level of attention you expect. And don't be afraid to ask how they support family members who are grieving. The best providers will be open and honest with you. They should make you feel heard and respected. Trust your gut feelings after you speak with their staff.
Preserve Your Family's History
This time is about connection. We can help you record and save the stories and memories that define your family's legacy for future generations.
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Helpful Guides for Families
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Choosing a Hospice Provider: A 5-Step Quality Guide
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Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.