HEALING HALO HOSPICE AND PALLIATIVE CARE, INC
Provider Information
- Address
- 30101 AGOURA CT, SUITE 234
AGOURA HILLS, CA 91301 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 14, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEALING HALO HOSPICE AND PALLIATIVE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEALING HALO HOSPICE AND PALLIATIVE CARE, INC compares to hospices nationwide.
10.4 minutes
of nurse care per routine home care day, on average
That is the 29th percentile among hospices nationally. The national median is about 12 minutes.
33
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.4 min
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends27.6%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits33.7%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care1.2%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months57%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.3%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.3%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$52,396 · 100th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Healing Halo Hospice and Palliative Care, Inc
Healing Halo Hospice and Palliative Care, Inc serves families in Agoura Hills, California. They offer hospice and palliative care services to support patients during their end-of-life journey. This provider has been certified by Medicare since September 2020. They also hold accreditation from CHAP. That group checks to make sure agencies follow high standards for patient safety and comfort. Getting this accreditation is a clear sign that the agency works hard to meet national goals for quality care. They operate as a freestanding hospice provider in Los Angeles County. Their team is small but dedicated to providing consistent care. Choosing a provider that meets these standards helps families feel sure about the support their loved ones receive. It is one way to ensure that the care team knows how to manage pain and comfort needs well.
Understanding Their Care Standards
This agency is a for-profit provider. They have been active in the Medicare program for over three years. Being a for-profit entity means they operate under specific business rules. But it also means they must follow strict federal guidelines to keep their certification. The CHAP accreditation they hold is a voluntary step that shows they care about their reputation. CHAP surveyors visit the office to look at records and talk to staff. They check if the care plans match what patients actually need. If a provider passes these reviews, it means they are doing things the right way. Families should know that this provider maintains strong marks for quality of care. These marks come from the Hospice Care Index used by Medicare. They look at how well an agency handles visits, pain management, and support for families. This agency performs well in these areas. That is a good sign for any family looking for support.
What Is Hospice Care Like in AGOURA HILLS?
Hospice care in this area focuses on keeping patients comfortable in their own homes. The team at Healing Halo Hospice and Palliative Care, Inc is compact. They have one registered nurse and one licensed practical nurse on staff. They also have one volunteer who helps with patient needs. This small team size allows for a personal touch with each person they serve. Nurses handle the medical side of care. They manage pain medications and help with physical comfort. Volunteers often provide companionship or help with small daily tasks. Because they have a small staff of five people, they can stay focused on the specific needs of each family. Most hospice care in California follows this model. It brings the medical team to the patient instead of moving the patient to a hospital. This keeps the environment familiar. That matters when someone needs peace and quiet during a difficult health transition.
What to Ask When Choosing a Hospice Provider
Finding the right care can feel hard. You should ask questions that help you understand how they work. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that support is available around the clock. Second, ask how they communicate with the family doctor. It is good to keep everyone on the same page. Third, ask what specific tasks the volunteers do for patients. Some volunteers sit and talk, while others run errands or help with light chores. Finally, ask about their experience with the specific health condition your loved one has. You want a team that feels confident in their skills. Take notes when they answer. If the answers are clear and direct, that is a good sign. You deserve to feel comfortable with the people you invite into your home during this time.
Keep Your Family Stories Alive
Your family history is a gift that should be saved for the next generation. Start capturing memories and life lessons today.
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