HEALING HALO HOSPICE AND PALLIATIVE CARE, INC
Provider Information
- Address
- 30101 AGOURA CT, SUITE 234
AGOURA HILLS, CA 91301 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 14, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEALING HALO HOSPICE AND PALLIATIVE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEALING HALO HOSPICE AND PALLIATIVE CARE, INC compares to hospices nationwide.
10.4 minutes
of nurse care per routine home care day, on average
That is the 29th percentile among hospices nationally. The national median is about 12 minutes.
33
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.4 min
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends27.6%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits33.7%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care1.2%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months57%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.3%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.3%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$52,396 · 100th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Healing Halo Hospice and Palliative Care
Healing Halo Hospice and Palliative Care serves families in Agoura Hills, California. This provider offers hospice and palliative services to those in need of end of life care. They hold accreditation from the Community Health Accreditation Partner, known as CHAP. This means they meet high standards set by an independent group. The team focuses on comfort and care for every patient they serve. They have been certified to provide Medicare services since September 2020. Having this status shows they follow federal rules for patient care. Choosing a local provider helps keep care close to home. It is a good starting point for families looking for support in Los Angeles County.
About Healing Halo Hospice and Palliative Care
This provider operates as a for-profit hospice agency. They are a freestanding hospice, which means they operate as an independent business. The agency has been Medicare certified since 2020. Families should know that CHAP accreditation is a sign of high quality. CHAP reviews hospice agencies to ensure they meet strict safety and clinical rules. Most agencies choose to go through this review process to prove their quality. It shows the team wants to do things the right way. The agency is small, with a team of five people. This includes one registered nurse, one licensed practical nurse, and one volunteer. Small teams often build close bonds with the people they serve. You can expect a focused approach to care from this specific group in Agoura Hills.
High Quality Standards
What Is Hospice Care Like in Agoura Hills?
Hospice care in Agoura Hills focuses on comfort rather than a cure. The goal is to improve the quality of life for the patient and their family. Care happens wherever the patient calls home. This might be a private house or a care facility. Healing Halo Hospice and Palliative Care uses a small team to deliver these services. Their staff includes one registered nurse and one licensed practical nurse. They also have one volunteer on the team to help with daily needs. That is a small but dedicated group. These nurses visit to manage pain and other symptoms. The volunteer can provide companionship and extra support. Having a local team makes it easier to get help quickly when problems arise. They work together to make sure the patient stays as comfortable as possible during their stay.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice agency is a big decision for your family. You should feel comfortable with the people who will provide care. Start by asking how the team handles pain at night or on weekends. It is good to know if a nurse is available by phone at all times. Ask how often the staff will visit the home. You should also ask how they involve the family in the plan of care. Find out if they have experience with the specific health needs of your loved one. Ask about the volunteers and what tasks they can perform. Do not feel rushed when you ask these questions. You deserve clear answers to help you make the best choice for your family. Take your time to find the right fit for your situation.
Preserve Your Family Stories
Your loved one has a lifetime of memories. We can help you record those stories and photos so they stay safe for the next generation.
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Helpful Guides for Families
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