OPEN HEART HOSPICE, INC
Provider Information
AGOURA HILLS, CA 91301
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Providing Care in Agoura Hills
Open Heart Hospice, Inc serves families throughout Agoura Hills and the surrounding Los Angeles area. They offer comfort-focused care for patients facing a life-limiting illness. Choosing a hospice provider is a deeply personal decision that affects your whole family. This team works to keep patients comfortable at home or in their preferred living space. Their goal is to manage pain and symptoms while providing emotional support. It is about making every day count. If you live in the 91301 area, this is one of the local options you might consider for end-of-life support. They focus on dignity and respect for every person they serve. Here is the thing—having local support can make a big difference in how quickly a team responds to your needs. Their office is located on Canwood Street, making them a central part of the local healthcare community.
About Open Heart Hospice, Inc
Open Heart Hospice, Inc has been a Medicare-certified provider since June 19, 2022. As a for-profit organization, they operate under federal guidelines to ensure they meet specific health standards. Medicare certification means they have passed rigorous checks to provide care that qualifies for coverage. Families should know that certification is a baseline requirement for any agency you choose. It shows they follow federal rules for staffing and patient care. While they are a newer provider, they are part of a network of agencies in Los Angeles County. Understanding their ownership model is helpful, but the most important thing is how they treat their patients. You should always ask about their specific team members and how they handle after-hours calls. That is a big deal when you need help in the middle of the night. Their team is ready to answer your questions about their specific service area.
Quality Ratings Note
Understanding Hospice Care in Agoura Hills
Hospice is not a place you go to die. It is a philosophy of care meant to improve the quality of life when a cure is no longer the goal. In Agoura Hills, families have access to teams of doctors, nurses, and counselors. These teams come to your home, which is a huge benefit for most people. They help with pain management, medication, and emotional health. Most families start hospice care too late, often in the final week of life. But hospice can provide support for six months or more if a doctor certifies the need. The thing is, the earlier you reach out, the more support you get. It is about helping everyone in the family, not just the patient. You deserve to have the right support system in place during this time. Local agencies like this one are there to guide you through the process.
What to Ask When Choosing a Hospice Provider
You need to feel comfortable with the people entering your home. Start by asking how quickly a nurse can get to your house in an emergency. This is vital for peace of mind. Ask who will be on your primary team and how often they visit. Consistency matters a lot when you are dealing with complex health needs. You should also ask how they handle pain management and if they provide 24/7 phone support. It is important to know who answers the phone at 3:00 AM. Ask them about their specific experience with your loved one's diagnosis. Do they have special training for that condition? And finally, ask if they have references from other families in the area. A good agency will be happy to share how they help. Take your time with these questions. You want to be sure you have the right fit.
Preserve Your Family's Story
During this time, the memories and stories of your loved ones become more precious than ever. We help families record and save these important life stories to keep them safe for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.