GENTIVA
Provider Information
- Address
- 301 NATURAL RESOURCES DR STE 102
LITTLE ROCK, AR 72205 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 27, 1996
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 54 |
| Licensed Practical Nurses (LPN) | 14 |
| Volunteers | 2 |
135
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
8.3 minutes
of nurse care per routine home care day, on average
That is the 11th percentile among hospices nationally. The national median is about 12 minutes.
517
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.3 min
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits37.4%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months36.2%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care13.3%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.9%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,793 · 64th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 74.5% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment99.7%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids98.7%
- Visits in the last days of life74.5%
- All care steps completed99.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer15%
- Dementia25%
- Heart and circulatory disease19%
- Lung and respiratory disease12%
- Stroke22%
- Other conditions8%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Little Rock
Gentiva serves patients and their families in Little Rock, Arkansas. They provide hospice care at their location on Natural Resources Drive in Pulaski County. This team focuses on comfort and support when life limits time. Hospice is not about giving up. It is about choosing quality of life every single day. The team works hard to manage pain and help families stay together. Choosing a provider is a deeply personal decision. You want a team that feels like an extension of your own family. Gentiva has been a part of the local healthcare landscape for many years. They bring professional care directly to your door. This helps patients remain in their own homes where they feel most at peace. Understanding your options is the first step toward getting the right support for your loved one.
About GENTIVA
Gentiva operates as a for-profit hospice provider. They earned their Medicare certification back on November 27, 1996. That is nearly three decades of service to the community. Being Medicare-certified means they meet strict federal standards for care. This is a big deal for families looking for reliable support. You should know that for-profit status does not change their mission of care. They still follow the same rules as other hospice providers. The team in Little Rock follows these national guidelines while serving local neighbors. When you talk to them, ask about their specific team structure. You want to know who will be visiting your home. Consistency matters during this time. A stable team can make a world of difference for your comfort. Always check if their approach matches what your family needs most right now.
Quality of Care Highlights
Understanding Hospice Care in LITTLE ROCK
Little Rock has several hospice options for families to consider. Finding the right fit requires looking at more than just a name. Some providers are large, while others feel like small local groups. The goal of all these teams is the same. They want to reduce pain and help patients find peace. You might feel overwhelmed by the choices in Pulaski County. That is a normal reaction. The key is to look for a team that listens to your specific concerns. Ask about how they handle emergency calls at night. Ask how many nurses they have on staff. You deserve a clear answer. Good hospice care is about teamwork between the nurses and your family. It is a partnership. When you find the right match, it changes the whole experience for the better.
What to Ask When Choosing a Hospice Provider
Choosing a provider is hard work. Take a deep breath and start with these questions. First, ask how quickly a nurse can get to your home in an emergency. Speed matters when someone is in pain. Second, ask what the team will do to help your family cope with grief. Emotional support is just as vital as physical care. Third, ask how they decide on the plan of care for your loved one. Do they include you in the decision process? You should always have a voice. Finally, ask if they offer volunteer services. Volunteers can provide helpful companionship or simple errands. These small things often mean the most. Do not feel rushed to pick a provider. Take the time to get the answers you need to feel safe and secure.
Keep Your Family Stories Alive
Every life is a book full of chapters. We can help you record your loved one's stories and wisdom so they are never forgotten by future generations.
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Helpful Guides for Families
How to Start Hospice Conversations: A Practical Guide
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Understanding Medicare Hospice Benefit: A Family Guide
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Starting the End-of-Life Conversation: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.