HospiceScout

MERCY HOSPICE

Provider Information

Address
6801 ROGERS AVE.
FORT SMITH, AR 72903
Ownership Type
Non-Profit
Medicare Certified Since
February 27, 1987

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Providing Compassionate Care in Fort Smith

Mercy Hospice serves families throughout Fort Smith, Arkansas, and the surrounding Sebastian County area. They focus on comfort, dignity, and quality of life for those facing a life-limiting illness. Choosing the right hospice team is a deeply personal decision. Mercy Hospice offers specialized end-of-life support to help patients stay comfortable at home. Their team works hard to manage pain and provide emotional support when it matters most. It is about making every day count. That is their main goal. For many in the community, having local support makes a world of difference during a difficult season. The team is ready to walk this path with you and your loved ones.

About Mercy Hospice

Mercy Hospice has been a Medicare-certified provider since February 1987. That is over three decades of service to the Arkansas community. As a non-profit organization, they focus their resources on patient care rather than profits. This matters for families who want a team dedicated to service. You will find their office at 6801 Rogers Ave in Fort Smith. Being a long-standing provider means they have deep roots in the local medical system. They understand the specific needs of the families in this region. You can reach them directly at (479) 314-1150 to learn more about their specific programs. When you call, ask them how their non-profit status shapes the way they care for patients. It often changes the focus of their daily work in a positive way.

Quality Care Insights

Mercy Hospice holds a perfect 5/5 overall rating and a 5/5 rating for quality of care from CMS. Their patient satisfaction survey score is 3/5. This means they are excellent at clinical care, though there is room to improve how they talk to and support families.

Understanding Hospice Care in Fort Smith

Hospice is not just a place you go. It is a type of care that comes to you. In Fort Smith, hospice teams usually include nurses, aides, social workers, and chaplains. They all work together to support the patient and the entire family unit. The thing is, many people wait too long to call for help. You do not have to wait for a crisis to start the conversation. Medicare covers hospice services when a doctor confirms a life expectancy of six months or less. But you can always ask for an evaluation sooner. The goal is to ease symptoms and help everyone focus on spending time together. It is about adding life to days, not just days to life. That is the true heart of hospice care in our community.

What to Ask When Choosing a Hospice Provider

Do not be afraid to interview several providers before you choose. You deserve to feel comfortable with the people entering your home. Here are a few simple questions to get you started. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how they handle pain and breathing issues. You need a team that acts fast. Third, ask what kind of support they offer for the family after a loss. Grief support is a huge part of the process. Finally, ask about their volunteer services. Volunteers can sit with a patient so a caregiver can run an errand or rest. These small things make a big impact on your daily life.

Preserve Your Family's History

Your loved one has a lifetime of wisdom and stories worth keeping. We can help you save those memories for future generations.

Start Recording Stories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.