HospiceScout

HEART OF HOSPICE, LLC

Provider Information

Address
1401 SOUTH WALDRON ROAD, SUITE 201
FORT SMITH, AR 72903
Ownership Type
For-Profit
Medicare Certified Since
April 25, 1995

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care in Fort Smith

Heart of Hospice, LLC provides end-of-life care for families in Fort Smith, Arkansas. They serve the Sebastian County area from their office on South Waldron Road. Their team focuses on comfort and support for patients facing serious illness. Choosing hospice is a big step for any family. It means shifting the focus from curing a disease to improving the quality of each day. This provider works to keep patients comfortable at home or in a care facility. They offer a team approach to address physical, emotional, and spiritual needs. When you choose them, you are getting support from a group that knows the local community well. They help families walk through this transition with grace and dignity. It is all about making sure your loved one feels heard and cared for during their final chapter.

About HEART OF HOSPICE, LLC

This provider has been Medicare certified since April 25, 1995. That is nearly thirty years of service to the community. They operate as a for-profit organization. Some families wonder if ownership type matters. The truth is that quality of care depends on the specific team and their dedication to patients. Because they have been around for decades, they have deep roots in the Fort Smith area. You should know that Medicare sets high standards for all hospice providers. This agency meets those requirements to keep their certification active. They have built a long record of service. When you talk with them, ask about how their team handles weekend or night calls. That is a vital part of hospice care. You deserve to know that help is available whenever you need it most. They are prepared to answer your questions about their specific care plans.

Quality You Can Trust

Heart of Hospice, LLC earned a perfect 5/5 overall rating from Medicare. They also received a 5/5 score for their quality of care. Families reported a 4/5 satisfaction rating. These scores show a strong commitment to doing things the right way.

Understanding Hospice Care in FORT SMITH

Hospice care in Arkansas is designed to keep patients in their own homes. Most people want to spend their final days in a familiar place with family nearby. That is exactly what hospice makes possible. The team brings the hospital bed, the medicine, and the emotional support to your front door. You do not have to drive to a clinic for every small need. The nurses and aides come to you. This reduces stress for everyone involved. In Fort Smith, there are several options for care, but not every agency is the same. Some are large national chains, while others are smaller local groups. The goal is always the same: pain control and peace of mind. It is a team effort where the family is the center of the circle. You are part of the care team, not just a bystander watching from the sidelines.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team is a personal decision. You should feel comfortable with the people entering your home. Start by asking these questions to get a better sense of how they work. First, ask how quickly a nurse can get to your house if there is a sudden crisis at night. Second, ask how they handle pain management for complex symptoms. Third, ask what specific support they offer for family members who are grieving. And finally, ask how often the nurse will visit to check on your loved one. The answers should be clear and direct. If they use too much medical jargon, ask them to explain it in plain English. You need to feel confident in their plan before you sign any paperwork. Trust your gut feeling during these first meetings. If something feels off, keep looking until you find the right fit for your family.

Keep Your Family Stories Alive

The time you spend with loved ones is precious. Preserving their life stories and memories can be a comfort for the whole family during this transition.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.