GENTIVA
Provider Information
- Address
- 1141 EAST MAIN STREET, SUITE 208
BATESVILLE, AR 72501 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 15, 1993
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
9
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
8 minutes
of nurse care per routine home care day, on average
That is the 9th percentile among hospices nationally. The national median is about 12 minutes.
92
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8 min
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.4%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits52.2%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months32%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,066 · 56th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 73.3% of patients or more. Most hospices score above 90 percent.
- Pain screening99.2%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.2%
- Treatment preferences discussed100%
- Beliefs and values discussed99.2%
- Bowel care for patients on opioids100%
- Visits in the last days of life73.3%
- All care steps completed97.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia22%
- Heart and circulatory disease29%
- Lung and respiratory disease17%
- Stroke4%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Gentiva in Batesville
Gentiva provides hospice care for residents in Batesville, Arkansas. This facility operates as a freestanding hospice located on East Main Street. They have served the community since 1993. The agency holds accreditation from CHAP. This means an outside group checks their work against high standards. It is a sign of their commitment to clear rules. They offer support to families facing end of life care in Independence County.
About Gentiva
Gentiva operates as a for-profit hospice provider. Being a for-profit agency means they report to different rules than non-profit groups. They have been certified by Medicare for over thirty years. That longevity shows they have been part of the local healthcare system for a long time. The CHAP accreditation is a big check on their operations. CHAP stands for Community Health Accreditation Partner. They visit the office to ensure the staff follows best practices for patient safety. Families should know that this accreditation is voluntary. It shows the team wants to meet high marks for the care they provide to your loved ones.
Quality Performance
What Is Hospice Care Like in BATESVILLE?
Hospice care in Batesville focuses on comfort for the patient. It helps families manage symptoms at home or in a facility. The team at Gentiva includes four registered nurses who oversee medical needs. They do not have volunteers or licensed practical nurses on staff right now. This means the registered nurses handle the core medical visits. You will work closely with these nurses to make a plan. The goal is to keep the patient calm and pain free. They coordinate with your doctor to manage medications and supplies. Having a small, focused team allows for clear communication. You can reach them at their local office during business hours to ask about their specific service area.
What to Ask When Choosing a Hospice Provider
You have choices when selecting care for your family member. It is smart to ask questions before you sign any paperwork. First, ask how quickly a nurse can get to your home in an emergency. You should know who to call in the middle of the night. Ask how they handle pain management and if they have a doctor on call. It is also good to ask how often a nurse will visit your home. Finally, ask what happens if the patient needs to go to the hospital. A good provider will give you clear answers. Do not feel rushed to pick a team. Take your time to find the right fit for your family.
Preserve Your Family History
Your family has a unique story that deserves to be remembered. We provide tools to help you record memories and keep them safe for future generations.
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Some stories are worth writing down
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