GENTIVA
Provider Information
- Address
- 1141 EAST MAIN STREET, SUITE 208
BATESVILLE, AR 72501 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 15, 1993
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
9
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
8 minutes
of nurse care per routine home care day, on average
That is the 9th percentile among hospices nationally. The national median is about 12 minutes.
92
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8 min
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.4%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits52.2%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months32%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,066 · 56th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 73.3% of patients or more. Most hospices score above 90 percent.
- Pain screening99.1%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.6%
- Treatment preferences discussed100%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids100%
- Visits in the last days of life73.3%
- All care steps completed98.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia22%
- Heart and circulatory disease29%
- Lung and respiratory disease17%
- Stroke4%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Gentiva in Batesville
Gentiva provides hospice services for families in Batesville, Arkansas. They are located at 1141 East Main Street, Suite 208, in Independence County. Their team helps patients manage symptoms and comfort at the end of life. Choosing hospice is a big decision for any family. You want a team that understands your needs and respects your choices. This provider has been serving the community for a long time. They have been Medicare-certified since September 1993. That is over 30 years of experience in the field. When you work with a team this established, you get a sense of stability. They have seen many changes in healthcare over the decades. But their goal remains the same: to provide comfort when it matters most. If you live in the Batesville area, they are one of the options available to your loved one.
About Gentiva
Gentiva operates as a for-profit hospice provider. This means they run as a business while following strict Medicare rules. Many people wonder if ownership type changes the quality of care. The truth is that all Medicare-certified hospices must meet the same federal standards. Gentiva has been part of the Medicare program since 1993. That longevity is something to consider. What should families look for? You want a provider that is transparent about their results. You should also feel comfortable with the staff who visit your home. That is the most important part of the experience. It is not just about the name on the door. It is about the people who walk through your door to help. You should feel heard and supported at every step. Do not be afraid to ask about their specific experience with your loved one's needs.
Understanding Hospice Care in BATESVILLE
Finding the right care in a smaller city like Batesville can feel personal. You are likely looking for a team that knows the community well. Hospice care is not just about the final days of life. It is actually about living each day with as much comfort as possible. Medicare covers the cost of hospice for those who qualify. This includes nursing visits, medical gear, and help with medications. Many people wait too long to call for help. They think hospice means giving up. But the reality is that hospice provides extra support to help your loved one stay at home. It brings the care to you. You do not have to handle the heavy lifting alone. The goal is to keep your loved one comfortable in their own bed. That is a service most families truly value during a hard time.
What to Ask When Choosing a Hospice Provider
You should interview a few providers before you make a final choice. Start by asking about their response time. How fast can a nurse get to your home if there is an emergency at night? That is a big deal. You also need to know how they handle pain management. Ask them how they work with your current doctor. A good hospice team acts like a partner to your primary care physician. Another good question is about the volunteers. Do they have volunteers who can sit with your loved one? Sometimes you just need a short break to run errands. Finally, ask what happens if your loved one's needs change. Can they move to a higher level of care if things get difficult? You need a partner that is ready for anything. Trust your gut feeling when you talk to them.
Preserve Your Family Stories
This time of life is for reflecting on the moments that matter most. We can help you record your family history and stories to keep them safe for future generations.
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